patsgirl71
1 Nickel

having trouble downloading my printer

I have a Dell demension 3000 and the printer is a Dell 720. I recently had to restore my computer and now My computer says that it cannot find  the printer. I am not sure what to do. Could somebody please help?

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1 Reply
PudgyOne
6 Indium

Re: having trouble downloading my printer

patsgirl71,

 

Please follow the instructions below and then tell me what happens.

 

First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista computers, until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

 

Vista 32-bit Drivers

 

Vista 64-bit Drivers

 

 

All other drivers


 

Install the proper drivers. You'll be prompted when to connect your printer(powered on)

 

 

 

Rick

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