print head error - V715w

 DPgirl1,

Resolving Printhead Errors by Cleaning the Printhead on a Dell V313/V313w/V515w/V715w/P513w/P713w AIO Inkjet Printer

 Do NOT TOUCH the Printhead nozzle or the Printhead filter

Rick 

DPgirl1,

Can you tell me the exact error messge that you got?

Rick

I have a V715w printer.  I have a printhead error.  I have done all of the recommended checks and still have a problem.  Is there a way to clean these print heads another way?  What is the solution?

Elizabeth M,

Try...

Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Rick

I also have this printhead problem on my 715. have tried cleaning. its a piece of junk.

mike1955,

You can't. The price of a printhead is more that the printer is on sale.

Try...

Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

Rick

Isn't it funny that the print head costs more than the printer, eh?  This printer is DISPOSABLE.  Don't even bother buying new ink for it because it'll break before you get to use it all up.  I have $150 worth of brand new, sealed Series 24R cartridges sitting on my shelf that I can't use because the print head is messed up.

Dell is unwilling to sell just the print head, but they'll gladly sell you a whole new printer that includes one.  Even if they sold the print head for HALF the price of the new printer, it would be better than the environmental damage they are proposing we do (sending off printer after printer into landfill). You can't even donate this to Dell's National Cristina Foundation, because it doesn't work.

This cannot be true?!  I just got off the phone with technical support and they are telling me also that they do not sell the printhead and I just purchased over $200.00 worth of ink last month because an ink cartridge went bad on my printer.  I too have the V715w and it probably has about 300 total copies on it and is 16 months old.  It looks brand new and I do not want to fill up a landfill fill every year with printers.  There has to be another solution to this problem and does not entail buying a new printer...  I have been a Dell supportor for over 20 years and have family and friends buying Dell based on my suggestions.

Is it just this printer or other Dell printers as well?

Spydertoo,

It's possible for the printhead to fail. Another member forun a Replacement Printhead

Rick

Rick,

I understand that items can fail, but just immediately after the warranty expires and I purchase hundreds of dollars of ink?  I had even called in for service a month ago and the solution was a bad ink cartridge needed to be replaced.  Now that seems misdiagnosed.  That does not seem reasonable in my opinion for all this at the same time.  The printer probably has no more than 200-300 copies printed in the entire time I have had the printer.

I am not sure why you shared a link to the purchase of a Lexmark web site.  I have a Dell V715w printer and it seems a bad print head.

Spydertoo,

Your Dell V715w Wireless Printer was made for Dell by Lexmark. Since Dell does not sell replacement printheads, at this time, the option is to purchase the replacement printhead from Lexmark.

Rick

Obviously, don't buy a Dell in the future. That's what I learned. It's not just the printers.....

And I can see on my printhead that there is an overheated section on the head itself. Likely the cause of everyone elses failures too.

I noticed on my printhead the actual head has overheated and there is a brown mark on it from the overheating. Likely this is the same problem with all the other failures.