retrieving faxes

Hi nancyjean801,

Only faxes sent and received by 'Fax Console' can be seen by 'Fax Console'. You may try the following steps to check faxes received and sent:

Viewing Sent and Received Faxes Using Fax Console or Fax Service Management:

• Click 'Start' >> 'Programs or All Programs' >> 'Accessories' >> 'Communications' >> 'Fax'.
   
• Click 'Fax Console' or 'Fax Service Management'.
  
  
• The following folders will appear:
  
  • Incoming - faxes currently being received.
  • Inbox - faxes that have been received.
  • Outbox - faxes scheduled to be sent.
  • Sent Items - faxes successfully sent.
    
    
• Select 'Inbox' to view received faxes, or select 'Sent Items' to view sent faxes.