Highlighted
emfrilingos
2 Bronze

v306 Communication System stopped

I haven't been able to communicate with my v305 printer.

At one point it stopped appearing in the Start > Settings > Printers

Then after installing the latest driver, I came to this dialog:

-----
Software Already Installed.
What do you like to do?
( ) Install A Printer
(.) Update Repair Softward
( ) Install Additional Software
-----

I chose to update repair software then it started "Installing Software" and then this dialog came up:

-----
Congratulations
Your printer is now connected!
[Print test page]
----

I connected the printer with the USB cable and clicked to print the test page. Nothing happened.

*In the meantime this dialog had also appeared:*

-----
Microsoft Windows
Printer Communication System stopped
working and was closed

A problem caused the application to stop
working correctly. Windows will notify you if
a solution is available
-----

Is this problem known to v305 users, or should I ask the question in a Vista forum?

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11 Replies
PudgyOne
6 Indium

Re: v306 Communication System stopped

 emfrilingos,

 

Make and model of your computer and operating system is helpful. 32-bit or 64-bit?

 

The language installed on the computer is?

 

You're trying to connect the V305 with the USB Cable, correct?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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emfrilingos
2 Bronze

Re: v306 Communication System stopped

Dear Rick

Make and model of your computer and operating system is helpful. 32-bit or 64-bit?

Inspiron 1545, 32-bit

The language installed on the computer is?

Englisn

You're trying to connect the V305 with the USB Cable, correct?

yes

emf

0 Kudos
PudgyOne
6 Indium

Re: v306 Communication System stopped

 emfrilingos,

 

Disconnect the printer.

 

Uninstall the printer.

 

Restart your computer.

 

Make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and Download Latest Java

 

Download the Vista 32-bit drivers from Dell V305 & V305w All-In-One Printer owners thread (W7)

 

Install the Vista 32-bit drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

 

Also try this tweak.

 

 

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)


Go to the USB Controller section and click the + sign.


Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.


Restart your computer.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
emfrilingos
2 Bronze

Re: v306 Communication System stopped

Sorry for the delay in replying. .

It didn't work. after the installation I did not get the windows alert this time, but the printer again did not show up in the Start > Settings > Printers, as before.

Unchecking the boxes in  power management did not help either.

Am I the only one with this kind of problem?

0 Kudos
PudgyOne
6 Indium

Re: v306 Communication System stopped

 emfrilingos,

 

Try running Finding System Information and post everything back here except the product ID

 

Did your computer ever have a virus and/or maybe malware?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
emfrilingos
2 Bronze

Re: v306 Communication System stopped

Here is what I got:

-----------------

Host Name:                 EUSTACE-PC
OS Name:                   Microsoftr Windows VistaT Home Basic
OS Version:                6.0.6002 Service Pack 2 Build 6002
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Eustace
Registered Organization:  
Product ID:                ...
Original Install Date:     2009-06-03, 18:02:56
System Boot Time:          2010-11-26, 19:01:42
System Manufacturer:       Dell Inc.
System Model:              Inspiron 1545                  
System Type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x64 Family 6 Model 23 Stepping 10 GenuineIntel ~2194 Mhz
BIOS Version:              Dell Inc. A08, 2009-06-03
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume3
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory:     2,010 MB
Available Physical Memory: 968 MB
Page File: Max Size:       4,257 MB
Page File: Available:      3,168 MB
Page File: In Use:         1,089 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\EUSTACE-PC
Hotfix(s):                 223 Hotfix(s) Installed.
                           [01]: {D6705815-3FDA-4D84-9B09-7CC3F012EE49}
                           [02]: {3D019598-7B59-447A-80AE-815B703B84FF}
                           [03]: {536FB502-775F-4494-BACE-C02CC90B7A5B}
                           [04]: {6FC5C4C1-D7AE-44C3-94B7-6424FC3E752F}
                           [05]: {D2F3957E-AD54-4614-8E48-8E234F0B4053}
                           [06]: {210B16C0-CEBD-4DE9-B474-04A7E8735E16}
                           [07]: {90486BA0-B80C-40C7-B8A5-29B412338B88}
                           [08]: {3D019598-7B59-447A-80AE-815B703B84FF}
                           [09]: {3DED0A62-44C8-4E00-A785-5212F297A9D9}
                           [10]: {D2F3957E-AD54-4614-8E48-8E234F0B4053}
                           [11]: {210B16C0-CEBD-4DE9-B474-04A7E8735E16}
                           [12]: {8ABDD481-56CF-4766-B422-C0B3ED06EDFC} - Microsoft Works installation
                           [13]: {AC76BA86-7AD7-0000-2550-7A8C40000941} -   
                           [14]: {DB33A524-845E-4855-9E90-A5619BCDD527}
                           [15]: KB971513
                           [16]: KB971512
                           [17]: 944036
                           [18]: KB960362
                           [19]: KB959175
                           [20]: KB971514
                           [21]: KB2079403
                           [22]: KB2141007
                           [23]: KB2158563
                           [24]: KB2160329
                           [25]: KB2183461
                           [26]: KB2207566
                           [27]: KB2281679
                           [28]: KB2286198
                           [29]: KB2296011
                           [30]: KB2345886
                           [31]: KB2347290
                           [32]: KB2360131
                           [33]: KB2362765
                           [34]: KB2378111
                           [35]: KB2387149
                           [36]: KB2388210
                           [37]: KB2416470
                           [38]: KB2447568
                           [39]: KB905866
                           [40]: KB935509
                           [41]: KB937287
                           [42]: KB938371
                           [43]: KB938464
                           [44]: KB941693
                           [45]: KB945518
                           [46]: KB945533
                           [47]: KB946084
                           [48]: KB946927
                           [49]: KB948278
                           [50]: KB948609
                           [51]: KB948610
                           [52]: KB948643
                           [53]: KB948881
                           [54]: KB949466
                           [55]: KB949537
                           [56]: KB950186
                           [57]: KB950233
                           [58]: KB950570
                           [59]: KB950762
                           [60]: KB950974
                           [61]: KB951066
                           [62]: KB951376
                           [63]: KB951618
                           [64]: KB951698
                           [65]: KB951978
                           [66]: KB952004
                           [67]: KB952069
                           [68]: KB952287
                           [69]: KB952709
                           [70]: KB952714
                           [71]: KB952880
                           [72]: KB953026
                           [73]: KB953155
                           [74]: KB953186
                           [75]: KB953270
                           [76]: KB953403
                           [77]: KB953631
                           [78]: KB953733
                           [79]: KB954154
                           [80]: KB954155
                           [81]: KB954434
                           [82]: KB954459
                           [83]: KB954708
                           [84]: KB955020
                           [85]: KB955069
                           [86]: KB955249
                           [87]: KB955252
                           [88]: KB955302
                           [89]: KB955430
                           [90]: KB955839
                           [91]: KB955840
                           [92]: KB956250
                           [93]: KB956572
                           [94]: KB956744
                           [95]: KB956802
                           [96]: KB956841
                           [97]: KB956871
                           [98]: KB957000
                           [99]: KB957080
                           [100]: KB957097
                           [101]: KB957200
                           [102]: KB957321
                           [103]: KB957388
                           [104]: KB957526
                           [105]: KB958018
                           [106]: KB958481
                           [107]: KB958483
                           [108]: KB958623
                           [109]: KB958624
                           [110]: KB958644
                           [111]: KB958685
                           [112]: KB958687
                           [113]: KB958690
                           [114]: KB959108
                           [115]: KB959130
                           [116]: KB959426
                           [117]: KB959523
                           [118]: KB959772
                           [119]: KB960225
                           [120]: KB960544
                           [121]: KB960715
                           [122]: KB960723
                           [123]: KB960803
                           [124]: KB961249
                           [125]: KB961260
                           [126]: KB961371
                           [127]: KB961501
                           [128]: KB967723
                           [129]: KB968389
                           [130]: KB968537
                           [131]: KB968816
                           [132]: KB969897
                           [133]: KB969898
                           [134]: KB969947
                           [135]: KB970238
                           [136]: KB970430
                           [137]: KB970653
                           [138]: KB970710
                           [139]: KB971468
                           [140]: KB971486
                           [141]: KB971557
                           [142]: KB971657
                           [143]: KB971737
                           [144]: KB971961
                           [145]: KB972036
                           [146]: KB972145
                           [147]: KB972260
                           [148]: KB972260
                           [149]: KB972270
                           [150]: KB972636
                           [151]: KB973346
                           [152]: KB973507
                           [153]: KB973525
                           [154]: KB973540
                           [155]: KB973565
                           [156]: KB973687
                           [157]: KB973874
                           [158]: KB974145
                           [159]: KB974318
                           [160]: KB974455
                           [161]: KB974470
                           [162]: KB974571
                           [163]: KB975364
                           [164]: KB975467
                           [165]: KB975517
                           [166]: KB975558
                           [167]: KB975560
                           [168]: KB975561
                           [169]: KB975929
                           [170]: KB976098
                           [171]: KB976264
                           [172]: KB976325
                           [173]: KB976470
                           [174]: KB976662
                           [175]: KB976749
                           [176]: KB976768
                           [177]: KB976772
                           [178]: KB977165
                           [179]: KB977816
                           [180]: KB978207
                           [181]: KB978251
                           [182]: KB978262
                           [183]: KB978338
                           [184]: KB978506
                           [185]: KB978542
                           [186]: KB978601
                           [187]: KB978886
                           [188]: KB979099
                           [189]: KB979306
                           [190]: KB979309
                           [191]: KB979482
                           [192]: KB979559
                           [193]: KB979683
                           [194]: KB979687
                           [195]: KB979688
                           [196]: KB979899
                           [197]: KB979910
                           [198]: KB980182
                           [199]: KB980195
                           [200]: KB980218
                           [201]: KB980232
                           [202]: KB980248
                           [203]: KB980302
                           [204]: KB980436
                           [205]: KB980842
                           [206]: KB981322
                           [207]: KB981332
                           [208]: KB981793
                           [209]: KB981852
                           [210]: KB981957
                           [211]: KB981997
                           [212]: KB982132
                           [213]: KB982214
                           [214]: KB982381
                           [215]: KB982519
                           [216]: KB982632
                           [217]: KB982664
                           [218]: KB982665
                           [219]: KB982799
                           [220]: KB983589
                           [221]: KB948465
                           [222]: KB968930
                           [223]: 940157
Network Card(s):           1 NIC(s) Installed.
                           [01]: Dell Wireless 1397 WLAN Mini-Card
                                 Connection Name: Wireless 1 Network Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     146.95.45.102
                                 IP address(es)
                                 [01]: 146.95.22.60
                                 [02]: fe80::e916:efa8:21ec:8a98

-----------------

And yes, I did have a malware at one point, but, I believe, before I got the printer.

emf

 

0 Kudos
PudgyOne
6 Indium

Re: v306 Communication System stopped

 emfrilingos,

 

If you click start, control panel, system, you should see that you have Vista Home Basic 64-bit system, if I read this correctly.

 

The operating system disk will have this information. So we were using the wrong drivers.

 

Before proceeding, let's try inserting the operating system disk and stop it from running.

 

Start, all programs, accessories, rught click on command prompt, left click run as administrator. Type

 

sfc /scannow

 

hit enter and it will replace any Windows files that were corrupt or missing.

 

Restart your computer when it's finished. Hopefully you won't get a message that some of the files could not be replaced.

 

With the printer disconnected, run the patch to completely remove the printer, then restart when prompted.

 

Download the Vista 64-bit drivers amd install them. You should get a message, the printer is not connected. Connect the printer at ths time(powered on)

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
emfrilingos
2 Bronze

Re: v306 Communication System stopped

No. This is what I've got here:

=================================

Start - Settings - Control Panel - System :

Windows Edition

     Windows Vista Home Basic

     Copyright ...

     Service Pack 2

System

     Manufacturer: Dell

     Model: 1545

     Rating: ... (What's this?)

     Processor: Intel(R) Celeron(R) CPU    900 @ 2.20 GHz   2.19 GHz

     Memory(RAM): 2.00 GB

     System type: 32 bit operating system

=================================

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emfrilingos
2 Bronze

Re: v306 Communication System stopped

Waiting for response before following suggestions.

0 Kudos