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v715w prints once then freezes until I reboot
I realize this problem was addressed by others on other printers, and removal of something called IE-11 was recommended. I have not been able to find IE-11 on my machine --with Windows 7 and Symantec security. Help?
PudgyOne
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January 19th, 2015 16:00
TMRGN,
Try reading...
Allow a printer past Norton
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Restart the computer, when prompted. Then see if your printer works.
The other option is to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick