Highlighted

windows 7 compatibility with old printer photo aio printer 922

Jump to solution

hey, just purchased a new laptop with windows 7 installed and I am having problems with the use of my old Dell photo AIO printer 922. I have been doing a bit of research into it with no success may I add. Dell's support service is virtually non- existent. Anway, I think that I need to install a driver to make my old printer compatible with the new windows operating system.

I have gone to Dell's internet support and found that the only drivers that they have on this printer are Windows Vista and XP.

In short, I would like to know whether Dell will be unploading a new driver that will make this printer compatible with Windows 7, or whether there is already a driver for windows 7, or whether Dell will be releasing a new driver for windows 7.

If not, my options will be bleak and I will be forced to buy a new printer.

Look forward to hearing back off someone who has any suggestions.

Phil

0 Kudos
20 Replies
Moderator
Moderator

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

Phil,

 

Please follow the instructions at...

 

922 Photo All-In-One Printer owners thread (W7)

 

and let me know what happens.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

Hey Rick,

Cheers for that buddy.

I followed the instructions that you suggested and found that they worked to a T.

But just one note to anybody who has a similiar problem in the future. After you have downloaded the driver from Dell, you will need the disc that you used to install the printer in the first place . Also I found that it was best to download the Windows Vista 64 bit installation.

I am not sure if my comments will be of any help to people with a similar problem.

Once again, thanks Rick for the advice.

Phil

ibee4u2me
Copper

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

Hello Phil,

I am kinda have the same problem like you had with my dell 299 AIO printer. While going through some blogs I saw you reply to Rick. Could you help me out by giving me the instruction that helped you sort out your own printer issue too. I will really appricate the help.

Thanks

IB

0 Kudos
Moderator
Moderator

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

ibee4u2me,

 

Try using the instructions located at...

 

922 Photo All-In-One Printer owners thread (W7)

 

If the top one doesn't work, then try the verified answer as well.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

Hi there,

Sorry for the late reply to your query. I have not been on my computer for a few days.

 I have noticed that Rick himself has given you directions on how to operate the driver.

I followed the link that he gave, and I found that it worked out fine.

I am not quite sure what the problem is with your printer, so i can not give a definitive answer to your question. However, the problem which I had was that my printer was 4-5 years old, and it was not registering with the windows 7 operating system. I made some queries to the manufacturer of my computer, and they informed me that I need to download a 'driver' from Dell.

Basically I went on to the Dell website, and after a bit of research I found where I could download the driver. However, i noticed that there was no windows 7 driver  for the particular model of my printer.

Then i went to this forum and asked for any suggestions. Bascially, I followed Ricks steps and found that my printer could operate on windows 7.

I think that the major problem is that Dell does not have a windows 7 driver for the older model printers yet. I am not sure if they will. However, I used the windows vista 64 bit installation. This is the latest driver that Dell uploaded on their website. It worked for me, so it should work for you.

Basically follow the steps that Rick gave. Use windows vista 64 bit as your driver. Then reinstall your printer with your old installation cd.

Maybe you have sorted the problem by now, hope that you have, if not get back to me with an exact description of your problem, and I will give you some suggestions.

phil

0 Kudos
lswalker
Copper

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

I have Windows 7 and want to use my Dell 922 on the computer that is on my network.  I have other computers that print to that printer just fine, but I can't get it to work on my new computer.  Any suggestions?

0 Kudos
Moderator
Moderator

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

 lswalker,

 

How is the Dell 922 printer connected to your computer? Are you using a host computer or a wireless print server?

 

Windows 7 32-bit or 64-bit?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
lswalker
Copper

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

It's Windows 7 64 bit I believe, and it's wireless.

0 Kudos
Moderator
Moderator

Re: windows 7 compatibility with old printer photo aio printer 922

Jump to solution

 lswalker,

 

The Dell 922 Printer is NOT a wireless Printer, so is it connected to a host computer or a wireless print server?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos