After a success upgrade of vApp of Prosphere 2.0.1, when I re-run discovery jobs always finish with status FAIL.
I do Power OFF and Power ON process using vCenter, nothing change.
Here the message that I got on Window Log after execute any Discovery Job (Arrays, Hosts & Switchs)
Timed out while waiting for Topology Service to process data
No Response From Topology Service
I use this URL to look for issues on services but all the services on vApp are Ok,
|srm||discovery-restserver||"Discovery REST Service"||126.96.36.199.0.124||-56s||+4s|
|srm||iil-localtransformer||"Topology Transformer Service"||188.8.131.52.0.13||-51s||+9s|
Can someone help me to fix this issue?, there are any way to test Topology service by command line?
You can run the command "service iil-restserver status" on the SRM appliance to check the status of the service. Pretty sure it must be running. you can try service iil-restserver stop and then service iil-restserver start. And then run the discovery job again. It may be more than iil-restserver. But give it a try.
Also, was the upgrade successful or were there any issues encountered. ? If there is any SR opened, let me know and I can help you on a webex.
I restart iil-restserver service, but nothing change. I have an issue when I try to upgrade Discovery Engine VM. I wonder if Topology Service is related to Discovery engine.
May be this is the cause of the problem.
Unfortunately I can not currently generate a SR.
That is definitely an issue. We need discovery engine up and running for the discovery job to complete. I can help you with the upgrade issue on a webex. I would need an SR for that. If you cannot open an SR, then I can open one for you. Can you email me the site ID for which this issue is and also your contact information. My email ID is firstname.lastname@example.org.
I will email you with the requested information. If is possible please help me to open a new SR.