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rdemaat
1 Copper

Prosphere auto logout - can it be turned off?

Is there a way to turn off the auto logout in prosphere? Thanks.

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3 Replies
ConorLawlor
3 Argentium

Re: Prosphere auto logout - can it be turned off?

Hi,

Not sure if possible to turn the timeout off but it can be extended.

Please open an SR with support and request for the time of the UI to be extended from the default to a value which will suit your requirements.

Regards

Conor

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rdemaat
1 Copper

Re: Prosphere auto logout - can it be turned off?

Ok. I'll do that. Thank you!

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rdemaat
1 Copper

Re: Prosphere auto logout - can it be turned off?

Hello Conor, I opened an SR as suggested. Using a webex into my system support was able to change the time out setting. Thanks for your help.

Randy

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