Has anyone been successful in registering and being able to download the software being offered on "My Accounts" page?
I keep getting the following error-- An Application error has occurred. Please contact customer support if this problem persists.
I'm having a similar issue. I can't get My Dell Downloads to register my system. Can anyone help us solve this problem?
I still haven't been able to get to the Factory Installed Software Downloads, but at least the error is different now. (see below)
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; msn OptimizedIE8;ENUS)
Timestamp: Sat, 24 Oct 2009 20:44:40 UTC
Message: Object expected
Now the page just keeps examining system and nothing else. It looks as if the JAVA Script needs work.
You can't use Firefox; you have to use Internet Explorer. I'm not getting an error message, it's just that when I try to register my system nothing happens.
I'm having the same issue. I hope they fix this soon. Just upgraded to Windows 7 and I need to install some apps. The CD that came with my laptop only had drivers, none of the preinsalled apps were included.
Switching compatibility view mode in IE8 did not work for me.
However, I was able to get it to work in Google Chrome.
same problem here - looks like this has been an issue since 2009 - good work Dell!
This is ridiculous.
No wonder people are migrating to Apple - it just works.