I just finished re-imaging a new Precision T3500 and noted later that it came with an Adobe Acrobat X Standard CD which I would now like to install. The install routine prompts for a serial number. I find no serial number on the disc, its envelope, or elsewhere.
Can anyone tell me what the strategy is to install from the Dell packaged Adobe Acrobat CD?
Welcome to the community
Can you check the original package/box where the computer was placed? Did you purchased the application seperately or is it bundled with the computer. Please accept my friend request so I can futher investigate the issue. Glad to help.
Hey! I have more less the same problem. Mine was that i have mi HDD changed and all the software went away. then i downloaded it from my dell downloads and now i try to install it. Anyway, now i'm not able to install it because it asks me for a serial number, which i don't know where it is.
Mine came with this pre installed and I didn't get a cd or serial number. I have registered it with my adobe ID and thus got the serial number that way. I can't access my dell downloads as it says service tag not supported even though the xps is only 3 months old. The service techs say they have no record of me getting the software. Its madness what can i do, it came with my system i remember ticking the box for it when purchasing. Where can i get the installation software.
One minute the service tech tells me it might be on my dell downloads if they can get it working. A minute later he says it is never on my dell downloads. Now there are people in the same situation ripping their hair out both here and on the adobe forum as they do not offer a download of the standard version. many say they were given a slip of paper with the serial on, I checked and got nothing like that.
Its all very well dell switching to a download solution as opposed to dicss but it is problematic as many systems aren't recognised. How can i get the cd or a link to download my documentation doesn't seem to mention i chose the adobe acrobat preinstalled option?
Tengo una Bostro 350 y la adquiri con adobe acrobat X standard y cambie el disco duro por que el original se ha dañado, ahora deseo conseguir el mismo software pero no consigo donde descargarlo, que puedo hacer. tengo una licencia por parte de DELL. Gracias
From the Adobe Help forums:
Here is the install for Acrobat X standard.
The RAR password is acrobatix
& you will need winrar or other suitable software to extract the folder from the archive.
Winrar can be downloaded from here: http://www.rarlab.com/download.htm To install run setup.exe in the folder.
After installation of version 10.0 the update to version 10.1.4 can be found here:
The above is exactly the same as on the official disc that was eventually supplied vis Roshan who was most helpful.