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dmagnant
Bronze

Serial Number for Adobe Acrobat X Standard

Hello,

I just finished re-imaging a new Precision T3500 and noted later that it came with an Adobe Acrobat X Standard CD which I would now like to install.  The install routine prompts for a serial number.  I find no serial number on the disc, its envelope, or elsewhere. 

Can anyone tell me what the strategy is to install from the Dell packaged Adobe Acrobat CD?

Thank You

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19 Replies
Moderator
Moderator

Re: Serial Number for Adobe Acrobat X Standard

Hi,

Welcome to the community

Can you check the original package/box where the computer was placed? Did you purchased the application seperately or is it bundled with the computer. Please accept my friend request so I can futher investigate the issue. Glad to help.

Regards,

Dell | Social Media Outreach | Global Social Media & Community

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Re: Serial Number for Adobe Acrobat X Standard

Hey! I have more less the same problem. Mine was that i have mi HDD changed and all the software went away. then i downloaded it from my dell downloads and now i try to install it. Anyway, now i'm not able to install it because it asks me for a serial number, which i don't know where it is.

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Moderator
Moderator

Re: Serial Number for Adobe Acrobat X Standard

Hi Bass player mx,

Welcome to the community

Have you checked the box and package if you see any Adobe application documents or label? Feel free to add me as a friend and send me the service tag of the computer. Glad to help!

Cheers

Dell | Social Media Outreach | Global Social Media & Community

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CNiTechs
Copper

Re: Serial Number for Adobe Acrobat X Standard

I am having the same issue...reinstalled all software cant find the serial number card...

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lucids
Silver

Re: Serial Number for Adobe Acrobat X Standard

Mine came with this pre installed and I didn't get a cd or serial number. I have registered it with my adobe ID and thus got the serial number that way. I can't access my dell downloads as it says service tag not supported even though the xps is only 3 months old. The service techs say they have no record of me getting the software. Its madness what can i do, it came with my system i remember ticking the box for it when purchasing. Where can i get the installation software.

One minute the service tech tells me it might be on my dell downloads if they can get it working. A minute later he says it is never on my dell downloads. Now there are people in the same situation ripping their hair out both here and on the adobe forum as they do not offer a download of the standard version. many say they were given a slip of paper with the serial on, I checked and got nothing like that.

Its all very well dell switching to a download solution as opposed to dicss but it is problematic as many systems aren't recognised. How can i get the cd or a link to download my documentation doesn't seem to mention i chose the adobe acrobat preinstalled option?

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Moderator
Moderator

Re: Serial Number for Adobe Acrobat X Standard

Hi lucids,

Welcome to the community

Please accept my friend request and provide information needed. Thank you.

Dell | Social Media Outreach | Global Social Media & Community

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juannavarro
Copper

Re: Serial Number for Adobe Acrobat X Standard

Hola

 

Tengo una Bostro 350  y la adquiri con adobe acrobat X standard  y cambie el disco duro por que el original se ha dañado,  ahora deseo conseguir el mismo software pero no consigo donde descargarlo, que puedo hacer.  tengo una licencia por parte de DELL.  Gracias

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lucids
Silver

Re: Serial Number for Adobe Acrobat X Standard

From the Adobe Help forums:

Here is the install for Acrobat X standard.

The RAR password is acrobatix

& you will need winrar or other suitable software to extract the folder from the archive.

Winrar can be downloaded from here: http://www.rarlab.com/download.htm To install run setup.exe in the folder.

DOWNLOAD:https://cdn.anonfiles.com/1347397319125.rar

 

After installation of version 10.0 the update to version 10.1.4 can be found here:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5444

The above is exactly the same as on the official disc that was eventually supplied vis Roshan who was most helpful.

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LFAH2000
Copper

Re: Serial Number for Adobe Acrobat X Standard

I have the same problem.

Software was downloaden from http://smartsource.dell.com but unable to install because of the missing serical number.

Regards,

Frank

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