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Support Assist has stopped working
Support Assist on launch on my Alienware 15 has Windows' popup "has stopped working and will close". I have tried uninstalling, removing all PcDr mentions from hidden folders and registry entries. Did a fresh install and still launches then stops working and is closed. Oddly enough is working fine on my Alienware X51 R2 (possibly different version from laptop?). Running Windows 10 on both PCs.
Event Viewer lists:
Application: pcdrcui.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Pcd.DataStore.DatabaseCorrupted
at asapi.EventDataStore.alerts(asapi.DateTime, asapi.DateTime, asapi.AlertType)
at pcd.models.engine.EnumerationManager.SaveAlerts(asapi.AlertType, Int32)
at pcd.models.engine.EnumerationManager.ConnectAndEnumerate(asapi.DeviceCapability, Boolean)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
And
Faulting application name: pcdrcui.exe, version: 6.0.6855.61, time stamp: 0x57d50306
Faulting module name: KERNELBASE.dll, version: 10.0.14393.206, time stamp: 0x57dac9f3
Exception code: 0xe0434352
Fault offset: 0x0000000000017788
Faulting process id: 0x179c
Faulting application start time: 0x01d221a0653ea4ab
Faulting application path: C:\Program Files\Alienware\SupportAssist\pcdrcui.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2aa9e3af-aff8-45e2-b27b-39436a3ca77c
Faulting package full name:
Faulting package-relative application ID:
Is it something with my PC going bad or the program have a known bug they are working on?