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SeanPRyanKC
1 Copper

Can't get original software back

I recently destroyed my machine and had to replace the HDD.  I called Dell and got the address where I may load my software after placing a new hard drive in my Inspiron N7110 only to find ServiceTag not supported.  I went to https://smartsource.dell.com/ to get this software.  Is there anything else I may do?  I don't think I should pay for extended support on this.  I simply want to get Nero and some other software back on my machine prior to the accident.

Thanks for any help.

 

Sean

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1 Reply

Re: Can't get original software back

Hi Sean,

Request you to try using the above link in the Internet Explorer browser only, the service tag should get detected automatically. If it doesn’t happen restart the computer, keep tapping F2 key and check if the correct service tag is mentioned in BIOS screen.

You may also check the below link for more information on this:

http://dell.to/UB9zoH

To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/QjjZDA .

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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