Start a Conversation

Unsolved

This post is more than 5 years old

511356

October 22nd, 2014 10:00

Command | Update keeps finding same drivers

Running Command | Update v.2.0.0 on my OptiPlex 9020 and it keeps finding the same update over and over. I've installed it but a re-scan using Command | Update keeps finding the same driver. Using System Analysis on Dell.com/Support for my model OptiPlex yields a similar result, though it finds an additional driver that it says needs updating. Installing and re-analyzing results in the same two drivers found.

Here is more specific information

Command | Update Driver Identified as needing an update:

Intel(R) Management Engine Components Installer Driver (58.8MB,12/21/2013)

Additional Details

Release ID: GJVHD

Version: A02 (9.5.15.1730)

Dell Support Site System Analysis Result

Intel 8 Series Chipset Device Software Driver

Version 9.4.0.1027, A03

Intel(R) Management Engine Components Installer Driver

Version 9.5.15.1730, A02

 

Downloading and installing the recommended drivers manually does not resolve the issue. Command | Update and the System Analysis still show the above drivers as outdated.

Any help would be greatly appreciated.

 

1 Message

June 15th, 2015 00:00

Yes, this software does absolutely nothing except download files and reboot your computer.  Unbelievable.

8 Posts

June 15th, 2015 06:00

1 Message

July 20th, 2015 11:00

This is still a problem, almost a year after the initial post, Dell. 

Have the same problem on a Venue Pro 11.  Keeps on detecting and installing the Dell Wireless 1537 and Dell 5570 WWAN mobile broadband and GNSS (GPS) driver. 

No Events found!

Top