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Tornado15550
1 Nickel

Dell Datasafe Local Backup crashes

Dell DataSafe Local Backup always crashes after about 1-2 minutes after the PC is booted up.

This occurs everyday. I've reinstalled the software from the Dell website thrice, and the update checker says no new updates are available.

I'm running Windows 7 Home Premium (x64) SP1.

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3 Replies

Re: Dell Datasafe Local Backup crashes

Hi Tornado,

Welcome to the Community.

It seems that a third party software is conflicting with Dell Datasafe Local Backup. I would suggest you to perform clean boot and check if the issue persists. Please refer to the Microsoft article by clicking the link mentioned below to perform clean boot:

http://bit.ly/12PfxI

Also, I would suggest you to update the antivirus software in the system and perform a scan to check if there is any virus in the system.

Thanks & Regards
Manshu S
#iworkfordell 

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Tornado15550
1 Nickel

Re: Dell Datasafe Local Backup crashes

Hi, I updated my antivirus definitions and ran a full system scan, and no threats were detected. I used Microsoft Security Essentials. I thought it would be helpful if I were to post the 'problem details' from the crash report, so here they are:

Description:

 Stopped working

Problem signature:

 Problem Event Name: CLR20r3

 Problem Signature 01: toaster.exe

 Problem Signature 02: 1.0.3.61

 Problem Signature 03: 4f1824bb

 Problem Signature 04: mscorlib

 Problem Signature 05: 2.0.0.0

 Problem Signature 06: 503f01b1

 Problem Signature 07: 2b0

 Problem Signature 08: 2e

 Problem Signature 09: System.ArgumentOutOfRange

 OS Version: 6.1.7601.2.1.0.768.3

 Locale ID: 4105

Read our privacy statement online:

 go.microsoft.com/fwlink

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

I'll perform a clean boot, and will reply back.

Best regards,

Tornado15550

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tworm
1 Copper

Re: Dell Datasafe Local Backup crashes

I don't think Dell really cares.  See post at     en.community.dell.com.support-forms/software-os/f3524/t/19395584.aspx        and other locations.

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