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Dell Datasafe Local Backup crashes
Dell DataSafe Local Backup always crashes after about 1-2 minutes after the PC is booted up.
This occurs everyday. I've reinstalled the software from the Dell website thrice, and the update checker says no new updates are available.
I'm running Windows 7 Home Premium (x64) SP1.
DELL-Manshu S
2.2K Posts
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March 6th, 2013 06:00
Hi Tornado,
Welcome to the Community.
It seems that a third party software is conflicting with Dell Datasafe Local Backup. I would suggest you to perform clean boot and check if the issue persists. Please refer to the Microsoft article by clicking the link mentioned below to perform clean boot:
http://bit.ly/12PfxI
Also, I would suggest you to update the antivirus software in the system and perform a scan to check if there is any virus in the system.
Thanks & Regards
Manshu S
#iworkfordell
Tornado15550
4 Posts
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March 12th, 2013 20:00
Hi, I updated my antivirus definitions and ran a full system scan, and no threats were detected. I used Microsoft Security Essentials. I thought it would be helpful if I were to post the 'problem details' from the crash report, so here they are:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: toaster.exe
Problem Signature 02: 1.0.3.61
Problem Signature 03: 4f1824bb
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 503f01b1
Problem Signature 07: 2b0
Problem Signature 08: 2e
Problem Signature 09: System.ArgumentOutOfRange
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Read our privacy statement online:
go.microsoft.com/fwlink
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I'll perform a clean boot, and will reply back.
Best regards,
Tornado15550
tworm
2 Posts
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July 28th, 2013 09:00
I don't think Dell really cares. See post at en.community.dell.com.support-forms/software-os/f3524/t/19395584.aspx and other locations.