2 Replies
DELL-Babita S
4 Tellurium

Re: Dell Datasafe backup.

Hi Gabriel Henriique,

Since you mentioned Dell Datasafe account, are you referring to the Dell Datasafe Online which helps protect your music, photos and other important files by placing backup copies on a secure storage site using your internet connection? If yes, what is the error message you see?

The period of a paid-subsription to DataSafe Online begins upon shipment of your Dell computer, or if your subscription was purchased separately from your computer, upon purchase of your DataSafe Online subscription, regardless of whether or when you activate or begin using your account. The period of a free subscription to DataSafe Online begins upon initial activation of your DataSafe account. Unless your account is earlier terminated under this Agreement, your free subscription expires at the end of the free-subscription term. Dell, in its sole discretion, may allow you to renew your free subscription. That renewal may require payment of a subscription or other fees. Once your free subscription expires or terminates, and you have not renewed your subscription, your access to your DataSafe account will also terminate.

Please click on the link below to access the Dell Datasafe Online webpage for further information and account creation/renewal.

Dell Datasafe Online: http://dell.to/1ezo553

If the issue is with Dell Datasafe Local Backup 2.0, please let us know the error message you get.

In the meanwhile, you can also click on the link below for information on Dell Datasafe Local Backup 2.0.

Dell DataSafe Local Backup 2.0 Frequently Asked Question (FAQs):  http://dell.to/11W6npG

Please reply with the complete error message so that we are able to assist you further.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

 

 

 

 

 

0 Kudos
DELL-Babita S
4 Tellurium

Re: Dell Datasafe backup.

Hi Gabriel Henriique,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

0 Kudos