Highlighted
8 Krypton

Dell Dock Stopped Working

I have been using dell dock for years on Dell XPS L502x (Sandy Bridge) . But few days ago dell dock has stopped working. I tried uninstalling and re-installing, but it didn't work.

Here are the problem details

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: delldock.exe
Problem Signature 02: 2.5.0.1527
Problem Signature 03: 4cb3674c
Problem Signature 04: System.Configuration
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2ba8c
Problem Signature 07: 27c
Problem Signature 08: e
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Read our privacy statement online:
go.microsoft.com/fwlink;clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any solution for this?

Regards

 

Tags (2)
0 Kudos
3 Replies
gaylee
1 Copper

RE: Dell Dock Stopped Working

I'm having the exact same problem on my 2009 Studio laptop.  I dont have a disk with delldock on it so  I went to dell.com/support and found the dell dock application but all it has is a message that says go to delldock.com.  when I tried to go there, it says webpage not found.  I tried calling dell technical support and since I'm out of warranty period, not much help.  he told me I could find the application to download on dell.com, but I havent been able to find it.

Anybody have any ideas????

0 Kudos
gieshuis
1 Copper

RE: Dell Dock Stopped Working

I have the same problem and they let you turn in circles!

0 Kudos
Moderator
Moderator

RE: Dell Dock Stopped Working

I do not see the Dell Dock application has being compatible with the XPS L502x. Click each link below and open "Compatible Systems". You might try installing them and see what happens.

R209606_e.zip
Windows Vista
Version 1.5.3, A10
August 13, 2012
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=5VF4N

STARDOCK_DELL-DOCK-APPLICATI_A03_R186613.exe
Windows Vista
Version 1.0, A03
August 13, 2012
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=8RCW8

I also found this:
* Scroll down and click one of the download locations
DellDock16a_setup_ENG.exe
Version 2.5.0.1527
http://dell-dock.en.lo4d.com/download



Social Media Support
#IWork4Dell
Technical Support (Desktops, Monitors, Laptops)
0 Kudos