Dell Dock won't install on old Dell PC.

Maybe it needs XP SP2 or XP SP3

the website doesn't say

http://www.delldock.com/

It has SP3.

the downloads on the Dell website work only with Vista

the ones on that other website reportedly works with XP

The website I tried to download from is www.delldock.com.  What other website are you talking about?

The website I tried to download from is www.delldock.com.  What other website are you talking about?

that's the other website I was referring to

it doesn't say much for them when their Help page doesn't even work

I was able to install Dell Dock on my Dell mini that is also running Win XP, so I'm not sure what the issue is w/ my old Dell desktop.  Must have something to do with replacing some hardware.  Just a guess.  I really have no clue.

I have exactly the same problem on my Dimension XPS B series. The installation program does not detect my DELL hardware. I'm running XP SP3.

slls1961,

Thank you for using the Dell Community Forum.

The website www.delldock.com says that this program works with Win XP, Win Vista and Win 7. You must meet the min. HW requirements of  128mb of ram and 100 mb hd space,

Thanks for the reply.

The machine satisifes all of the requirements you mention here. As I said, I'm running XP (SP3). I have several GB of available disk and 512MB RAM.

I just wonder how the installer establishes that you are running on Dell hardware. Perhaps my model is considered to be too old (and is not included within the installer's list of valid models?). I'm hoping that there may be a workaround or patch available. I'm really ken to get the dock working on this box.

Regards

Stuart

I had a browse in the Dell Dock installation directory (Program Files/Dell/DellDock) and noticed an application called DetectOEM. Perhaps that is running but failing to detect my older hardware as actually being Dell hardware. So if the installer and the dock applicatiion calls that then it will not work on my box. Possible?

Can somebody check this out  please and advise?

Thnaks a lot

StarDock -- www.stardock.com and RocketDock  -- www.rocketdock.com also have docking programs. I believe the DellDock was written by StarDock, although the two programs aren' the same.

Hope this helps

I have contacted StarDock regarding the installation of DellDock on an older Dimension.

They replied as follows:

Hello,

The Dell Dock is unfortunately not supported by Stardock. If downloading the latest version from http://www.delldock.com/ does not help, I would suggest contacting Dell, who released and supports this product.

Thank you,


Anthony Towler
Technical Advisor
Stardock Corporation
http://www.stardock.com

Can somebody explain why the program refuses to install on the older Dell hardware? I would very much like to run it.

Many Thanks!

Have you replaced any of the original hardware on the computer?

I have.  New hard drive and video card.  I had a feeling this was the issuue.  With mine anyway.  You know how I can fix it or am I just outta luck?

Yes. I increased RAM to max (512MB!) and added a second 40GB hard drive. I also upgraded the graphics and sound cards. This machine runs XP SP3.

Note, that I did more or less the same to my other (much newer) Dimension and the DellDock program works very well (under W7).

Thanks.