Dell Mobile Connect Won't Open

[mobster011]

What's amazing is that Dell Mobile Connect works without issue on my HP Laptop but has constantly given me problems on my Dell XPS Desktop. It connects to my GS8+ and runs in the background, but the actual Mobile Connect window won't stay open. You click to open it, it appears for a brief few seconds and then closes again, reverting back to running in the background only. I sill receive alerts through Mobile Connect but when I click them, the Mobile Connect window will open for a brief few seconds and disappear again. Through the settings, I've tried to terminate, repair, reset, and uninstall/reinstall and continually have the same problem. The FAQ and Mobile Connect Support are useless for my problem. Please help!!

[RoHe]

Always include exact PC model and version of Windows in your posts. :Idea:

And note, according to the Dell Mobile Connect site: "PCs purchased before January 2018 are not supported."
https://www.dell.com/en-us/shop/dell-mobile-connect/ab/dell-mobile-connect

[Maietta]

I am also having this same exact issue, but with a new Samsung Galaxy S10e from T-Mobile and a Dell XPS 9560 with the Killer Wireless/Bluetooth combo card installed by Dell at time of purchase. All drivers are up to date via Windows updates and Dell's own software. Running Windows 10 Professional also pre-installed by Dell at time of purchase.

Phone also has it's latest firmware updates.