Dell Support Center Error: Content not available

[DELL-Larry R]

Have you already tried reinstalling the Dell Dock software?

[chiccorocks]

Nope, I haven't tried that. Is there a newer version or an update? Should I uninstall and THEN reinstall?

I searched the Drivers and Downloads site and I found this link:

<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>

Did I find the right page? Let me just confirm 1 thing, cos I don't want to give myself more things to worry about: when I got the system, it says only 'studio 15', but everytime I restart, I see 'studio 1535', so I searched under that in the Drivers and Downloads section...

Message Edited by chiccorocks on 10-27-2008 09:54 PM

[chiccorocks]

Btw, I just thought I'd also mention that I did not re-install the Dell Support Center. That shouldn't be a problem, right?

[DELL-Larry R]

That does appear to be the correct install.  I don't think it will matter that you didn't reinstall Dell Support Center, although you might consider doing so.  I'm not sure if it will help or not.

As for uninstalling first, I would recommend it just be more likely to remove whatever isn't working correctly.

[chiccorocks]

I've uninstalled and reinstalled... I don't think it worked. I have seen the error message again, although on several occassions, it did not appear. I'll give it some time and report back if the error message still persists. Anyway, if I decide to uninstall it again and just keep it that way, can I delete the folder that was created (C:\Dell\Drivers) when I unzipped the installer that I downloaded?

[DELL-Larry R]

Yes

[mjrycus]

Hi Larry; I'm running vista ultimate on an xps420 and I'm having the same problem when I click on my Support Center logo; i.e., Error; content for the page...  I've unistalled and reinstalled with McAfee off and run as administrator and still have the same problem. Help please!

[DELL-Larry R]

If you have already made sure you have .NET 2.0 installed, I'd recommend checkign the support website to make sure you hvae the latest update for the Dell Support Center software.

[mjrycus]

Larry, I installed MS .NET framework 3.5 SP1, got the latest download from the dell XPS site (2.8....) and still the same problem. Any suggestions?

[DELL-Larry R]

But do you have the .NET Framework 2.0 installed?  It is a separate install from the other versions (1.0, 1.1, 3.0, 3.5).