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hwh2001
1 Nickel

Dell latitude e6430 software

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hi I bought a dell latitude e6430 on eBay and it did not have a hard drive and I put a new hard drive and installed windows 7 but I need to know what software came installed on it factory I tried my dell downloads and it says unsupported service tag. PLEASE HELP!! 

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speedstep
6 Thallium

RE: Dell latitude e6430 software

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Un supported service tag means the unit did not have any My dell downloads and or its a pirated tag that was flagged to many laptops.

There is no fix for this.


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The forum is primarily user to user, with Dell employees moderating
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2 Replies
speedstep
6 Thallium

RE: Dell latitude e6430 software

Jump to solution

Un supported service tag means the unit did not have any My dell downloads and or its a pirated tag that was flagged to many laptops.

There is no fix for this.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

Philip_Yip
5 Iridium

RE: Dell latitude e6430 software

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System drivers are available here:

http://downloads.dell.com/published/pages/latitude-e6430.html

You can clean install Windows 10 TH2 on that model using its Windows 7 OEM license:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/

As you have Windows 7 currently installed ensure you have the latest UEFI BIOS and enable SecureBoot/UEFI before Clean Installing Windows 10.

https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr

Most Business/Enterprise models didn't use My Dell Downloads it was more for consumers. Also My Dell Digital Delivery may give some preinstalled software but usually its only the case if software is added to the system order (most cases it isn't).

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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