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1 Copper

Re: Download Factory Installed Software (My Dell Downloads) success?

I have this problem too. I used IE7 compatibility mode and still no luck. 

I could not get passed https://smartsource.dell.com/web/Welcome.aspx pressing Continue button.  

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8 Krypton

Re: Download Factory Installed Software (My Dell Downloads) success?

McoreD,

 

If the computer does not register, then Contact Dell Technical Support

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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1 Copper

Re: Download Factory Installed Software (My Dell Downloads) success?

Thanks but isn't there any other way to download the DELL software such as Dell Webcam Central from their FTPs?

I reinstalled Windows from my own purchased license of Windows 7 Professional and I am missing that software.

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8 Krypton

Re: Download Factory Installed Software (My Dell Downloads) success?

McoreD,

 

This file is known as Dell Webcam Central<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>

is an older version that can be updated, once installed.

 

If you're haveing webcam issues, try running the Webcam Diagnostics and post the results back here.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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1 Copper

Re: Download Factory Installed Software (My Dell Downloads) success?

no to me says service tag not suported i used ie9 on win7 i got a dell n5110 but no luck try dowloading you sofwares form driver download center

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8 Krypton

Re: Download Factory Installed Software (My Dell Downloads) success?

Dionis Bajrami,

 

The instructions are...

Using Internet Explorer, go to My Dell Downloads :: Login Use the same email address and password you used here. Click on add system. Your paid programs can be found there.

 

If the system does not register in 5 minutes, then contact Dell Tech Support.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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1 Copper

Re: Download Factory Installed Software (My Dell Downloads) success?

I have the same problem: "Service Tag is not supported" (ie9; win7; dell n5520)

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1 Copper

Re: Download Factory Installed Software (My Dell Downloads) success?

This site requires internet explorer.
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2 Bronze

Re: Download Factory Installed Software (My Dell Downloads) success?

getting the same problem about service tag not supported. tried to contact dell like but it wants my service tag enter that click on chat or email at it enter service tag again. tried four times can't even contact some. any ideas any one

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1 Copper

RE: Download Factory Installed Software (My Dell Downloads) success?

Dell Premier

Dell Premier is a complimentary tool designed to help you through all phases of product ownership: Planning, purchase, deployment, reporting, and support

  • Customizable: your page, your configurations, your negotiated pricing
  • Efficient: accurate, easy to use, available 24/7
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