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Factory Reset

I was given a Dell Inspiron 11 3000, but it was from my friend. I wasn't given the password, and she can't seem to remember it either. I need help factory resetting it. I've tried the f8 method, but it doesnt seem to work whenever I try it. Is there a different method where I won't have to log in?

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RE: Factory Reset

Thank you for your message.

You can remove the password if you have the original recovery disc. If you do not have the disc, you will need to contact Dell out of warranty team & purchase a recovery disc.

You can either remove the password or reinstall the OS.

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