Diego Poker
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FastAccess Facial Recognition doesn't work with Firefox

Hello everyone, I have installed the FastAccess facial recognition software and got it working alright in Windows 7 64-bit. The web access function works perfectly with Internet Explorer 8 but personally I avoid IE like the plague. However I got dissapointed when I realized it won't integrate with Mozilla Firefox. Does anyone know any tweak, addon, plugin or whatever workaround to get FastAccess working with Firefox? BTW I'm on Firefox 3.5.7 and have FastAccess 2.4.7 (which is really 2.004.007). That's the latest version my updater finds, but on the Sensible Vision's website there's mention of  version 2.4.43 (which is really 2.004.043, newer than mine) (http://www.sensiblevision.com/v/dell/win7.htm). I wonder if that one is any different in regards to this issue. Any help/comments will be appreciated.

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49 Replies
8 Krypton

Re: FastAccess Facial Recognition doesn't work with Firefox

Hi Diego,

I work for Sensible Vision - creators of FastAccess. I'm very glad that you're enjoying the software.

Integration with Firefox is in development currently. When it's done, it will be made available through the normal web update process as a new version of FastAccess. Unfortunately I don't know at this time the date when it will be released.

Don't worry about getting 2.004.043. It was a special release to correct a very specific and rare issue. If your copy of FastAccess is working correctly then you're not missing a thing by running 2.004.007.

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Diego Poker
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Re: FastAccess Facial Recognition doesn't work with Firefox

Thank you very much for the prompt response. It's good to see you guys care about your customers, I just hope it's not too long before the update comes out.

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Geri70
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Re: FastAccess Facial Recognition doesn't work with Firefox

I'm glad, I've found this post!

I was worried already..., because in my case it's the same!

Is the date of the new realease known by now?

I really don't like the IE...

Thx in advance!

 

Geri

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8 Krypton

Re: FastAccess Facial Recognition doesn't work with Firefox

Firefox support is now complet and slated to be released by Dell with version 3.xxx.xxx of FastAccess. The specific date and other details surrounding that release are being worked out with Dell currently.

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CatfishJools
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Re: FastAccess Facial Recognition doesn't work with Firefox

Hi,

This would be brilliant, really great, however the trail seems to have gone a bit cold. Any update on release date and how to get it please?

 

Jools

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8 Krypton

Re: FastAccess Facial Recognition doesn't work with Firefox

No update, sorry. The answer is still the same as my post from May 10th. The feature is complete and will be available in the next major upgrade to FastAccess (version 3.X). The timing of the release of that upgrade is being worked through with Dell currently.

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bkrone
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Re: FastAccess Facial Recognition doesn't work with Firefox

Any word on when the update will be coming out  with the feature to use FastAccess with Firefox?  There are many users that operate with Firefox as their primary browser and I feel as though we're not getting the full use of software we purchased with FastAccess / Dell just sitting on this update.

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djrion
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Re: FastAccess Facial Recognition doesn't work with Firefox

what is the word with FF and fastaccess?  can we get an update on ver 3 please?  the ONLY time I use Ignorant Horror is to dl FF.

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8 Krypton

Re: FastAccess Facial Recognition doesn't work with Firefox

Sensible Vision (FastAccess is the software, Sensible Vision is the company) has provided to Dell an update of FastAccess that includes Firefox support. Depending on Dell's release schedule, this version should be available in the next few months.

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