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Bruyere12
1 Copper

How do I remove an old device from Dell Mobile Connect?

After damaging my old phone, I've set up a new one with Dell Mobile Connect. I cannot figure out how to remove the old phone from the app. I've tried deleting/removing the device from my bluetooth devices and all references from device manager. It still shows up in mobile connect. Any help would be appreciated.

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1 Reply
7- Thorium

Re: How do I remove an old device from Dell Mobile Connect?

 

According to this for an Android phone:

  • Go to BT settings on the phone, and locate the PC name in the paired or connected list.
  • Click the PC name and select Unpair.

 

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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