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July 1st, 2019 08:00

Inspiron G7 15-7590, cannot install Dell Mobile Connect

I also have the issue with my Inspiron G7 15-7590. My friend also have same model. The only difference that I've, I put a NVMe after purchasing the laptop. I've also contact with Dell technical support but they also not be able to solve it. Instead, that person suggest me to install Windows 10 again through Dell Recovery OS. But unfortunately, problem wasn't solved. 

Community Manager

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54.2K Posts

July 2nd, 2019 06:00

Before I can proceed, click my DELL-username and send me via private message the Inspiron G7 15-7590 service tag number.

Community Manager

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54.2K Posts

July 2nd, 2019 07:00

* Uninstall all references to DMC (Dell Mobile Connect) in Programs & Features

* When finished, restart the PC

* Once back into Windows, run Windows Update ( Start- Settings- Update & Security- Windows Update). Let it install all updates it finds

* When done, restart the PC

* Download and attempt to install this version of DMC

* If successful, when done, restart the PC

* Download and attempt to install the Microsoft Store DMC app

* If successful, when done, restart the PC

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