My company bought a new computer, ordered and paid extra for Microsoft Office Home and Business 2016 25 digit product key card was never shipped with.
How do i get a copy of the product key that belong to my company? and without the product key, I cannot activate the software. Out of over 40 computers my company have bought from Dell, this is a first.
I've had less than stellar experience with Dell customer support by email on another matter because their english is non existant. Meaning, they do not read what I am trying to explain. Instead they send generic forms.
Also, phone is out of the question because of language difficulties with heavy foreign accents.
thank you, Kate
Hi there, can you private message me your Service Tag (or order #) on the system that did not have the Office Key sent? It should have been on a card in the box, but if you have checked and it was not there I would like to look into this.
Hi Brad, I am new to Dell boards. I can't figure out how to PM to you the service tag. When I entered your user id, it says not found. How do I PM to you?
Thank you! Kate
I got your PM and replied to you already.
I eagerly await for an answer as someone in my office need the new computer as her current one is slowly dying.