grumpycrab
2 Bronze

New Vostro. OK where's my Office 2019 license and Mcafe subscription?

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Haven't bought a (business) Dell for a while. Give me a clue please.  Email on its way?  Bought at same time a computer (yesterday).   Office 2019 license and Mcafe subscription?

Cheers.

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grumpycrab
2 Bronze

Re: New Vostro. OK where's my Office 2019 license and Mcafe subscription?

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@Mary G wrote:

The Office license is tied to your Microsoft account as is Windows 10. You must setup your MS acct on the new computer and activate Windows first. https://www.dell.com/support/article/us/en/04/sln304490/how-to-find-and-activate-microsoft-office-20...


Thanks I think.  I wonder how Dell expects customers to work this out by themselves.  The dull one first. McAfee -do I logon to McAfee with the MS acct?

So to Office 2019.  Windows is activated independently of MS account, but ok, so I log on with my MS acct. I run Word and is says "do I want to activate Office 365"  No I do not.  Perhaps I need to find a download location for Office 2019 first?

 

EDIT: my apologies regarding Office 2019.  Despite having Office 365 pre-installed, I selected "Activate" it it automatically selected Office 2019.  Blimey, that was clever!?!?   Now for McAffee...  Thanks!

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Mary G
6 Indium

Re: New Vostro. OK where's my Office 2019 license and Mcafe subscription?

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The Office license is tied to your Microsoft account as is Windows 10. You must setup your MS acct on the new computer and activate Windows first. https://www.dell.com/support/article/us/en/04/sln304490/how-to-find-and-activate-microsoft-office-20...

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grumpycrab
2 Bronze

Re: New Vostro. OK where's my Office 2019 license and Mcafe subscription?

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@Mary G wrote:

The Office license is tied to your Microsoft account as is Windows 10. You must setup your MS acct on the new computer and activate Windows first. https://www.dell.com/support/article/us/en/04/sln304490/how-to-find-and-activate-microsoft-office-20...


Thanks I think.  I wonder how Dell expects customers to work this out by themselves.  The dull one first. McAfee -do I logon to McAfee with the MS acct?

So to Office 2019.  Windows is activated independently of MS account, but ok, so I log on with my MS acct. I run Word and is says "do I want to activate Office 365"  No I do not.  Perhaps I need to find a download location for Office 2019 first?

 

EDIT: my apologies regarding Office 2019.  Despite having Office 365 pre-installed, I selected "Activate" it it automatically selected Office 2019.  Blimey, that was clever!?!?   Now for McAffee...  Thanks!

View solution in original post

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