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glombica
1 Nickel

Openmanage IT assistant alerts help

Hello,

Currently we have IT assistant 8.5 installed and configured with an alert email action on any critical and warning messages.  One particular server in it assistant ( which shows up "all green" in the IT assistant console) has a hard drive predicted failure message.

 

The problem is, this message shows up in the Server administrator (5.0) on the server itself. The message does not show up in IT assistant. Therefore, no alert is sent out.

What would i need to do so, that even warnings such as this DO get sent out.  I want to make clear, that my alert email actions are set for critical and warning messages.

 

any ideas?

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1 Reply
TheExHippy
1 Copper

Re: Openmanage IT assistant alerts help

Hi Glombica,

We ran into exactly the same issue, did you ever find a solution?

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