I recently bought a D600 through an online auction. When it arrived all data from the hard disk had been totally erased (obviously for security purposes). So I spent some time loading Windows XP Pro and then after connecting to the Internet downloaded all relevant drivers from the Dell Support site and installed them.
The D600 is now operating well, except that I do not have the original DVD decoder software. Is there any way I can get a copy of it? I assume it is Intervideo DVD as there is an update available as a download.
Can anyone help?
Welcome to the forums Graeme
The program will originally have been supplied on a disc, but since you obviously didn't get any of the original discs, you've probably had it?
You could try requesting 'backup' discs
But I believe you need to have transferred ownership of the system to yourself, first... for which you need not know quite a few details - including the previous owner's name, and where the system was originally purchased etc.
From experience, I've found that: “Beauty is in the eye of the beer-holder”!!
Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)
230W AC Adapter / 9-cell Lithium-Ion Battery
Windows 7 Home Premium (64bit)
Thanks for the suggestion - I have actually transferred ownership to myself, so that should not be a problem. However I am currently having some difficulty accessing the form to request the backup disks in Australia. I will keep trying.