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May 26th, 2012 05:00

Where do I get paid support to recover my dell datasafe online backup?

My disk failed. I cannot recover my files backed up with dell datasafe online. The datasafe web page says that the files are there but doesn't show them,

I am more than willing to pay the datasafe people so as to get my back my ten years of emails, but I don't know where to call to get that support.

Does anyone know how to get that support?

Thanks

--Matias

May 28th, 2012 18:00

Hi Matias,

Welcome to the Community. It appears to be an issue with some settings on the application. Would request you to call Dell Technical Support Team at : 1800-624-9896 (USA). We have the means to provide your assistance by taking the remote access of your system.

Hope this helps,

Thank you

Dell – Jaswinder S

Dell | Social Media Outreach | Global Social Media & Community

19 Posts

May 30th, 2012 02:00

Thank you very much. I will do that.

--Matias

June 6th, 2012 20:00

Hi,  Matias

It was pleasure to serve you.

Thank you

Dell – Jaswinder S

Dell | Social Media Outreach | Global Social Media &

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