briangwen
1 Copper

uninstalling problems

I have a new PC running Vista and have installed Magix Audio Cleaning Lab 11 de luxe.  Unfortunately I did not notice that the programme as also installing photo and video editing programmes as well, and they have taken over my own editiing programmes.  When I try to uninstall them I get the message "Could not create process.  Unwise exe.  The system cannot find the file specified (2)."    Help - how do I ununstall this so that I can re-install without the phto and video editing programmes?

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4 Replies
TheRealFireblad
5 Rhenium

Re: uninstalling problems

Welcome to the forums

 

 

WHat system do you have, and what OS are you using?

 

Are you using 'Add/Remove Programs' in Control Panel, or the program's own uninstaller?

Try uninstalling it, after booting into Safe Mode?

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

 

XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

briangwen
1 Copper

Re: uninstalling problems

I have tried using add/Remove programmes - I also contacted the programme maker and they could only suggest I uninstall.    Quite new to all this so any help I can get would be most appreciated.

Highlighted
karthik_v6
1 Nickel

Re: uninstalling problems

when you are unable to uninstall software using normal uninstall process, we have to remove the program using third party utility using Rogue uninstaller or any other program that will remove the program. When we use these programs, registry entries will be present and we have to remove those registry entires manually. In case you need any more suggestion you can contact me at support(at)computerhelp.co.in so that i can give you detailed solution. Also if you wish i can take remote of your computer and can solve the same for you if you permit me.

Regards,
Karthik

Computerhelp

 

 

 

 

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TheRealFireblad
5 Rhenium

Re: uninstalling problems

 

Also if you wish i can take remote of your computer and can solve the same for you if you permit me.

 

I for one would not like a complete stranger taking control of my computer - even if they lived in the same street as me, never mind when they live in a different country

And why would anyone allow you access to their computer anyway, when official Dell rep's can take remote control - if necessary

 

But it hasn't been determined yet, whether that will be necessary?

 

 

I have tried using add/Remove programmes

 

Fair enough.  But have you tried uninstalling the program after booting into Safe Mode - as I suggested in my first reply?

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

 

XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

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