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June 6th, 2013 14:00

1610HD, GUI Admin password

I set the admin password after initial setup from my laptop. After installing the unit and reconnectingit to the router for a permanent installation, my admin password at the GUI will not work. I am not able to reset it either. Tech support has drawn a blank. Has anyone come across this before? Factory reset was unsuccessful.

Thanks

1 Message

February 15th, 2015 09:00

Did you ever find a solution to this as I'm having the exact same issue?

2 Posts

February 15th, 2015 16:00

Yes....Dell replaced it.....RMA

November 16th, 2016 12:00

I've just encountered this issue, unfortunately before I saw this note. As per the instructions I set the password up and hit submit before enabling

It then hit enable password and the submit button for that. When i went to the web gui it now insists the password is wrong. Has a way been found to fix or reset this? I really do not want to unmount the projector and send it in for what seems to amount to a Dell design issue.

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