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RandX
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Lifecyle Controller link in F2 menu greyed out.

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Hello DELL and the rest. New user, glad to be here :-).

At start-up, I can no longer enter the "Lifecycle Controller" settings via F2 => "iDRAC settings" on an R720xd system. The option is suddenly greyed-out after having been in it successfully once after an iDRAC upgrade failed with the "OSD35 Lifecycle Controller is not enabled message". We tried resetting the iDRAC and also installed the latest ver. 2.60.60.60 by command line, but the problem re-appeared, when we also tried to upgrade the BIOS via the iDRAC web tool. It was when I took the system down once more to double-check the setting, that the option to enter the "Lifecycle Controller" settings via F2 => "iDRAC Settings" was suddenly greyed-out. We did exactly as the OSD35 error message informed us to do, so what to do now?

Thx!

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Moderator
Moderator

Re: Lifecyle Controller link in F2 menu greyed out.

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Hello

The LCC requires a functional iDRAC. I suggest making sure the iDRAC is fully functional. If there are any issues with the iDRAC you should resolve those first. If the issue persists with all iDRAC issues resolved then you can try taking the system to minimum-to-POST and drain flea power. You can also try other methods to update the system BIOS. We usually have a DOS executable BIOS update available. You can find information about clearing NVRAM in the system manual.

http://www.dell.com/support/

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

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RandX
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Re: Lifecyle Controller link in F2 menu greyed out.

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Clearing NVRAM from within BIOS worked. Thx.

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