Rack Servers

Last reply by 07-05-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze
579

Server Update Utility (SUU) .498 stay´s empty

Dear Community, 
this is my 1st Post here...
(I try to keep it short with main FACTS):

I was happy as i see the new SUU was released. But now i have some Server with no results.
Till the SUU-WIN64_22.03.200.498 iso we used the 21.12.200.488.ISO and this works (see the Screenshots).

I testetet it on SRV 2022 and SRV 2019 on PowerEdge R330 and PowerEdge R340.

Has anyone some Tipps for me?

SUU_498.png

 

SUU_488.png

 

Replies (5)
572

Hello Mr.Zoehrer,

 

I'm sorry to see the compliance report is empty and cannot update.

 

Have you successfully run the new version on a different server model than the ones listed?

 

I don't know if it is an issue with the GUI or the SUU over all.

Try the command line to see if you can just get a compliance report.

Start SUU in CLI mode page 9

suu --compliance

https://dell.to/3llyUTZ


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

522

nope (Tested on WinSRV2022):

MrZoehrer_0-1653379541151.png

SUU_STATUS.json:
{"SystemUpdateStatus":[{"System":{"id":"NA","idType":"NONE","hostAddress":"LocalHost"},"InvokerInfo":{"name":"DSU","version":"1.9.3.0","command":"--compliance","exitStatus":1,"statusMessage":"Signature verification for inventory collector failed"}}]}

3 Argentum
509

Hi, I will suggest you run this on a new version and try rechecking it again for further issues.

499

Hello Mr.Zoehrer,

 

I'm wondering if the SUU was a good download.

 

Can you try using the LifeCycle Controller Firmware update using SUU and check the results?

 

SUU Updates Using the Lifecycle Controller

https://dell.to/3lMcTOB

 


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

2 Bronze
2 Bronze
346

Just let the Community know...

Now with the new Uploaded same Version (SUU-WIN64_22.03.200.498), but different Checksum from 04.07.22; it works again 

https://www.dell.com/support/home/de-at/drivers/driversdetails?driverid=05h2h&oscode=ws8r2&productco...

Latest Solutions
Top Contributor