18 Posts
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611
iDRAC.SNMP.AgentCommunity string fall back to ismuser
Hello Community,
I have a problem, I have a personal iDRAC.SNMP.AgentCommunity string set on my rack host, and somehow the string fallback to the default ismuser and I have no logs or anything where I can found why this is happen.
PowerEdge R630 - BIOS: 2.7.1
IDRAC: 2.50.50.50
OS: Ubuntu 18.04.6 LTS
Did someone meet this problem?
DELL-Shine K
4 Operator
4 Operator
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3K Posts
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June 21st, 2022 04:00
Did you have iSM (iDRAC Service Module) installed on the server with " SnmpGet via Host OS" feature enabled. If yes can you uninstall iSM or disable " SnmpGet via Host OS" feature and check the behavior
DELL-Shine K
4 Operator
4 Operator
•
3K Posts
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June 22nd, 2022 06:00
Can you uninstall iSM and check the behavior. You can refer below link for details
https://www.dell.com/support/manuals/en-us/idrac-service-module/ism_4.2.0.0_ug_pub/installing-idrac-service-module-on-supported-linux-operating-systems?guid=guid-7583e1a3-bdf2-478e-aab2-077d99466e7d&lang=en-us
kalaso1023
18 Posts
0
June 21st, 2022 05:00
racadm get idrac.servicemodule.HostSnmpGet
ERROR: SWC0244 : Invalid Fully Qualified Device Descriptor (FQDD).
[Key=idrac.Embedded.1#ServiceModule.1]
iDRACHardReset=Enabled
LCLReplication=Enabled
#OMSAPresence=Not Present
OSInfo=Enabled
ServiceModuleEnable=Enabled
#ServiceModuleState=Running
#ServiceModuleVersion=3.4.0
WatchdogRecoveryAction=None
WatchdogResetTime=480
WatchdogState=Enabled
WMIInfo=Disabled
kalaso1023
18 Posts
0
June 21st, 2022 05:00
dcism 3.4.0 the installed version.
How can I check that the feature is enabled or disabled?
kalaso1023
18 Posts
0
June 21st, 2022 06:00
Found the service which restore the string:
AgentCommunity=ismuser
it is the dcismeng.service service itself.
But I'm still checking how, because it looks like restore the default but I do not know how.
kalaso1023
18 Posts
0
June 21st, 2022 06:00
systemd[1]: Stopped iDRAC Service Module.
systemd[1]: Starting iDRAC Service Module...
systemd[3689]: dcismeng.service: Executing: /opt/dell/srvadmin/iSM/bin/ism-get-package.sh
systemd[3704]: dcismeng.service: Executing: /opt/dell/srvadmin/iSM/sbin/dsm_ism_srvmgrd
dsm_ism_srvmgrd[3705]: ISM0000 [iSM@674.10892.2 EventID="8716" EventCategory="Audit" EventSeverity="info" IsPastEvent="false" language="en-US"] The iDRAC Service Module is started on the operating system (OS) of server.
systemd[1]: Started iDRAC Service Module.
dsm_ism_srvmgrd[3705]: ISM0047 [iSM@674.10892.2 EventID="8196" EventCategory="Audit" EventSeverity="info" IsPastEvent="false" language="en-US"] The iDRAC Service Module (iSM) successfully connected with iDRAC using IPv4 protocol.
dsm_ism_srvmgrd[3705]: ISM0004 [iSM@674.10892.2 EventID="8196" EventCategory="Audit" EventSeverity="info" IsPastEvent="false" language="en-US"] The iDRAC Service Module has successfully started communication with iDRAC.
kalaso1023
18 Posts
0
June 21st, 2022 07:00
Found an ini file which contains the incorrect name, but the service rebuild it during the service restart.
/opt/dell/srvadmin/iSM/etc/ini/dcsnmpget.ini
Anyway to how can set different name? snmp_community=
kalaso1023
18 Posts
0
June 22nd, 2022 00:00
Found the following thing:
strings /opt/dell/srvadmin/iSM/lib64/libdcsnmpgetfpi.so.3.4.0 | grep ismuser
ismuser
racadm set iDRAC.SNMP.AgentCommunity ismuser
Unfortunately I did not found solution for this.
Please help?
kalaso1023
18 Posts
0
June 22nd, 2022 12:00
Thank you, will check and suggest as an another solution for the my upper level support, to remove the software from the installation images, or change to others.