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Anyone know the GRUB password for RecoverPoint/SE Appliance (Gen4)?
I have a RecoverPoint/SE Gen4 physical appliance which I am attempting to debug. It is version 4.1.SP2.P3(i.219).
When it boots it comes up with a GRUB screen and there is a password to get to standard OS features...
Any suggestions?
Idan
675 Posts
0
March 14th, 2018 06:00
Hi there,
If there’s an issue to startup the RP OS, please raise a SR with support.
Regards,
Idan
rbrigden
8 Posts
0
March 15th, 2018 15:00
I raised a SR with support and they say they cannot determine the possible issue, the answer is replace the unit.
The problem with that response is that the Gen4 devices are beyond their EoSL and EMC quote $28k to replace it (with another Gen4 device!!!)
I just want to debug the box beyond EMC's preparedness to do so.