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29 Posts
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1728
Do we need to reinstall if the repository is deleted?
I have a customer that was re-creating their RP installation. In the process of removing all the CGs, they got a little too enthusiastic and deleted the repositories as well. Can we just reinstall with the same license keys? What is the process for getting this back up and running?
DA
117 Posts
0
July 9th, 2012 17:00
Format another repository, install the old license. Unless you have RP/SE or RP/EX version 3.5, you will get a new installation ID and will need to request a new activation code.
SanMan386
29 Posts
0
July 10th, 2012 19:00
Thank you Dimitry.
SanMan386
29 Posts
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July 12th, 2012 13:00
As it turns out, we have one fully fuctional site with the original repository. What we need to do is assign a new repository on the "missing" site and pull the configuration from the working one. In attempting to do so, the passwords seem to be out of sync now and I cannot "fix" the misconfigured sites. But I cannot login to fix this either. Any ideas?
schaats
40 Posts
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July 15th, 2012 22:00
Have you ever tried to login with the account 'security-admin' ?
SanMan386
29 Posts
0
July 16th, 2012 05:00
"Security-Admin" is the only account that can login. But we do not seem to be able to change the passwords with it, at least on the "new" side. Should I try changing the passwords on the original DR side to defaults?
schaats
40 Posts
0
July 19th, 2012 18:00
I'd seen that RP locks admin account from time to time.
Try to unlock the admin account after login as security-admin.