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November 13th, 2018 06:00

RP4VM CG icon's greyed out

Just wondering has anyone seen this with rp4vm 5 .2.P2

It’s a fresh install. After a failed upgrade...

But the consistency group icons are unavailable for selection at one site, .

All CG operations are available from second site vcs03..

Screen Shot 2018-11-13 at 14.26.47.png

Debug to date :

Reinstalled the plugin

Login with admin@vsphere.local

Rebuilt the CG

Reboot’s /vc/rp/host

Failed over the CG to see if was local/remote related

26 Posts

November 13th, 2018 09:00

So the plugin must not have loaded correctly..

Even though it was showing enabled and correct in the /MOB, and updated from Help, the option to upgrade recover point for vm's option was still available from the help tab.

Screen Shot 2018-11-13 at 17.30.11.png

Cheers Idan for you time..

675 Posts

November 13th, 2018 06:00

Hi Dave,

The RPVM cluster shows up as connected in the plugin ?

If it doesn't, try to clear browser cache, check if port 7225 is open vCenter to vRPAs and finally if the vRPA cluster is healthy (via ssh).

Regards,

Idan

26 Posts

November 13th, 2018 07:00

Hi.. Idan,


plugin enabled

cache cleared

no firewall

System problems: OK

Clusters problems:

  vrl-vrpa-c1:

    RPAs: OK

    Volumes: OK

    Splitters: OK

  vrl2-vrpa-c1:

    RPAs: OK

    Volumes: OK

    Splitters: OK

WANs problems: OK

Groups problems: OK

One thing that came to mind was licensing..

26 Posts

November 13th, 2018 07:00

yes..recreated new CG's,

675 Posts

November 13th, 2018 07:00

Just to make sure we're on the same page here, did you (re)protect VMs after the fresh install took place ?

675 Posts

November 13th, 2018 10:00

NP

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