DDave447
2 Bronze

RP4VM CG icon's greyed out

Jump to solution

Just wondering has anyone seen this with rp4vm 5 .2.P2

It’s a fresh install. After a failed upgrade...

But the consistency group icons are unavailable for selection at one site, .

All CG operations are available from second site vcs03..

Screen Shot 2018-11-13 at 14.26.47.png

Debug to date :

Reinstalled the plugin

Login with admin@vsphere.local

Rebuilt the CG

Reboot’s /vc/rp/host

Failed over the CG to see if was local/remote related

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
DDave447
2 Bronze

Re: RP4VM CG icon's greyed out

Jump to solution

So the plugin must not have loaded correctly..

Even though it was showing enabled and correct in the /MOB, and updated from Help, the option to upgrade recover point for vm's option was still available from the help tab.

Screen Shot 2018-11-13 at 17.30.11.png

Cheers Idan for you time..

View solution in original post

0 Kudos
6 Replies
Idan
DellEMC

Re: RP4VM CG icon's greyed out

Jump to solution

Hi Dave,

The RPVM cluster shows up as connected in the plugin ?

If it doesn't, try to clear browser cache, check if port 7225 is open vCenter to vRPAs and finally if the vRPA cluster is healthy (via ssh).

Regards,

Idan


Idan Kentor
Tech Staff Engineering Technologist - Data Protection


idan.kentor@dell.com
@IdanKentor
0 Kudos
DDave447
2 Bronze

Re: RP4VM CG icon's greyed out

Jump to solution

Hi.. Idan,


plugin enabled

cache cleared

no firewall

System problems: OK

Clusters problems:

  vrl-vrpa-c1:

    RPAs: OK

    Volumes: OK

    Splitters: OK

  vrl2-vrpa-c1:

    RPAs: OK

    Volumes: OK

    Splitters: OK

WANs problems: OK

Groups problems: OK

One thing that came to mind was licensing..

0 Kudos
Idan
DellEMC

Re: RP4VM CG icon's greyed out

Jump to solution

Just to make sure we're on the same page here, did you (re)protect VMs after the fresh install took place ?


Idan Kentor
Tech Staff Engineering Technologist - Data Protection


idan.kentor@dell.com
@IdanKentor
0 Kudos
DDave447
2 Bronze

Re: RP4VM CG icon's greyed out

Jump to solution

yes..recreated new CG's,

0 Kudos
DDave447
2 Bronze

Re: RP4VM CG icon's greyed out

Jump to solution

So the plugin must not have loaded correctly..

Even though it was showing enabled and correct in the /MOB, and updated from Help, the option to upgrade recover point for vm's option was still available from the help tab.

Screen Shot 2018-11-13 at 17.30.11.png

Cheers Idan for you time..

View solution in original post

0 Kudos
Idan
DellEMC

Re: RP4VM CG icon's greyed out

Jump to solution

NP


Idan Kentor
Tech Staff Engineering Technologist - Data Protection


idan.kentor@dell.com
@IdanKentor
0 Kudos