Start a Conversation

Unsolved

This post is more than 5 years old

2921

January 11th, 2016 05:00

RecoverPoint/SE upgrade using Deployment manager

I am trying to upgrade recoverpoint which is at version 3.5 sp1 to 4.0 using deployment manager. but it fails with comment "system failed to verify fake wwns were done correctly"

Could any of you please elaborate on how WWN spoofing is done when we replace an RPA? and how can I find out if its done correctly

January 11th, 2016 12:00

Resolved error by copying configuration from one of the RPAs to the rest .

1.1K Posts

January 11th, 2016 14:00

Faking the WWNs simply maintains the previous RPA HBA info on the new RPA via a linked file.

You can turn this check off via the relevant parameter in the DM config file.

Regards,

Rich Forshaw

Consultant Corporate Systems Engineer - RecoverPoint & VPLEX (EMEA)

Data Protection and Availability Solutions

EMC Europe Limited

Mobile: 44 (0) 7730 781169 44%20(0)%207730%20781169>

E-mail: richard.forshaw@emc.com

Twitter: @rw4shaw

675 Posts

January 11th, 2016 14:00

Hi,

You're getting this error since at one time, 1 RPA or more were replaced and the spoofing option (keeping the WWNs of the filed RPA) was selected.

To workaround this error, which means that the spoofing information wasn't synced between all RPAs, you would need to add the WWN details to all RPAs in the cluster, via boxmgmt.

Also, make sure to go to RP 3.5.2 before going to 4.0.2.2.

Regards,

Idan Kentor

RecoverPoint Corporate Systems Engineering

1.1K Posts

May 16th, 2016 09:00

Go to your DM directory and find the conf sub-directory. You will find the ndu.properties file. Open it and do a find for WWN. You will find a parameter called SHOULD_FAIL_ON_FAKE_WWNS_CHECK. Set this to false and then restart DM to perform the upgrade.

Regards,

Rich

May 16th, 2016 09:00

So I cannot directly goto 4.0?

5 Posts

September 17th, 2018 20:00

capture.PNG.png

1.1K Posts

September 18th, 2018 13:00

Please submit an SR for this issue.

Rgds,

Rich

5 Posts

September 19th, 2018 22:00

Please explain in detail.

1.1K Posts

September 20th, 2018 10:00

Open a Service Request as there is a known issue which requires assistance from Support.

Regards,

Rich

No Events found!

Top