Adiukz
1 Copper

EMC ERM gets stuck at 1% in all jobs

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Good day

I am trying to figure out why an EMC RM server Windows gets stuck on weekly and daily jobs everytime I run them on 1%.

Have tried rebooting service, server but still no luck it just seems there forever.

Please advise

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YesItsMe
2 Iron

Re: EMC ERM gets stuck at 1% in all jobs

RM is a client/server app...are there issues with the RM Client that the server is trying to talk to? 

Sounds like you rebooted the server, which will kill the stuck job....but what about the RM Client?

You may want to collect EMCReports/EMCGrab from both the RM Server and RM Client and then open an SR with that output attached.

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Adiukz
1 Copper

Re: EMC ERM gets stuck at 1% in all jobs

Thanks well I have tried rebooting the service for ERM server, now I tried for client and also yesterday rebooted the computer still today at 1%. The issue will be getting support since I am at 5.2.2

Any other ideas would be greatly appreciated

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