muamsh
1 Copper

Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Hi Guys,

I am implementing Networker 9.0.0.2  on Rhel machine. During NMC configuration I ran into following message

WARNING: Unable to contact authentication server on host BKP-01 and port 9090

Auth configuration went fine and when NMC was been configured I got into above warning.

Need your suggestion to resolve this issue.

LOGS:

---------

]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/usr/java/latest]: /usr/lib/jvm/jre-1.7.0-openjdk.x86_64/

The Apache Tomcat will use "BKP-01" as the host name.

The Apache Tomcat will use "9090" as the port number.

The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support.

EMC recommends that you specify a password that has a minimum of nine characters,

with at least one upper case letter, one lower case letter, one number and one special character.

The installation process will create a new keystore file.

Specify the keystore password:

Confirm the password:

The NetWorker Authentication Service defines automatically an administrator user account

named administrator in the NetWorker Authentication Service local database.

This account is specific to the administration of the NetWorker Authentication Service and

is no way related to other administrator accounts on this system.

The password of this account must meet the following criteria: A minimum of nine characters

with at least one upper case letter, one lower case letter, one number and one special character.

Specify an initial password for administrator:

Confirm the password:

Creating the installation log in /opt/nsr/authc-server/logs/install.log.

Performing initialization. Please wait...

The Installation completed successful.

=========================================

# /opt/lgtonmc/bin/nmc_config

For optimum security, the NMC server must run the embedded PostgreSQL database server

as a non root user. Specify a local user name that will start the database server.

If you specify a user that does not exist, the configuration process will provide you with

the option to create the user account.

Specify the user for the database server [postgres]: nwkradmin

Specify the directory to use for the LGTOnmc database [/nsr/nmc/nmcdb]:

Do you want to migrate the NMC server data from a previous LGTOnmc 8.x.x release ? n

Specify the host name of the NetWorker Authentication Service host [BKP-01]:

WARNING: Unable to contact authentication server on host BKP-01 and port 9090

Do you want to specify a different authentication server host or port ? y

Specify the host name of the NetWorker Authentication Service host [BKP-01]:

Specify the port number that the NetWorker Authentication Service uses for communication [9090]:

WARNING: Unable to contact authentication server on host BKP-01 and port 9090

Do you want to specify a different authentication server host or port ? n

Start the NMC server daemons at end of the configuration ? y

Creating the installation log in /opt/lgtonmc/logs/install.log.

Performing initialization. Please wait...

Starting GST:

GST Services, Version 9.0.Build.448

done.

The installation completed successfully.

You have new mail in /var/spool/mail/root

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19 Replies
Teresa-4nCwi
1 Copper

Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

I'm having this same issue. Did you find the answer to your question?

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Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Hi,

I had the same issue.

in the /nsr/authc/logs/catalina.0.log:

javax.net.ssl.SSLHandshakeException: No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated

        at com.ibm.jsse2.C.c(C.java:212)

        at com.ibm.jsse2.ap.g(ap.java:523)

        at com.ibm.jsse2.ap.beginHandshake(ap.java:363)

        at org.apache.tomcat.util.net.SecureNioChannel.reset(SecureNioChannel.java:89)

        at org.apache.tomcat.util.net.SecureNioChannel.<init>(SecureNioChannel.java:71)

        at org.apache.tomcat.util.net.NioEndpoint.setSocketOptions(NioEndpoint.java:666)

        at org.apache.tomcat.util.net.NioEndpoint$Acceptor.run(NioEndpoint.java:824)

        at java.lang.Thread.run(Thread.java:785)

I used ibm java 8 .

After changing to oracle java 8 I can connect to the auth. server.

best regards.

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Debek1
1 Copper

Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Have You got problem with it? I have Oralce Java 8 and it doesn't help..

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Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Hi,

do you see some error in logs (under /nsr/ahthc)?

bg

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Debek1
1 Copper

Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

I don't have there any errors. I try run Networker on CentoOs7

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Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Hi debek.

we use Networker 9.0.1 on SUSE.

can you post the Output of nmc_config and the files under /nsr/auth/*

bg

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Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

hi debek,

we have today intalled Networker 9.0.1 on CentOS 7.

http://www.aventistech.com/2016/03/03/networker9-on-centos7.

We didn't get any error.

Can you see :

1) the port 9090 with netstat -an | grep 9090

2) Processes of nsrtoncat : PS -ef | grep nsrtomcat.

bg

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Highlighted
Debek1
1 Copper

Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

nsrtomcat and port 9090 is not listed.

Should I install it manualy?

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Re: Networker 9.0.0.2 Rhel implementation || Unable to contact authentication server on host BKP-01 and port 9090

Hi debek,

did you install the lgtoauthc.rpm and run the script /opt/nsr/authc-Server/scripts/authc_configure.sh after the Installation?

Pleas post me the output of rpm -qa| grep lgto.

bg

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