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October 17th, 2016 13:00

Failed: Configure SDC driver on ESX

I'm attempting to deploy ScaleIO 2.0.0.2 on vSphere 6.0u2 and keep getting this error when attempting to deploy. I have reviewed this post for network validation. Deploy Scale IO error Configure SDC driver on ESX

I'm able to ping the SVM data IP from the ESXi data vmk. Same with the management vmk to the management IP of the SVM. Re-registered the plugin and rebooted hosts a number of times. Can somebody help me understand the exact traffic flow involved with this error?

Failed: Configure SDC driver on ESX (The SDC cannot communicate with the MDM cluster. Verify vmkernel and/or portgroup settings. )

Are there options for getting a bit more logging detail? I looked at doing this step with scli and found that the scini parameters are already configured with the primary & secondary MDM IP addresses which are correct. Any other suggestions for resolving this issue?

Thanks,

Blake

October 26th, 2016 14:00

OK I have resolved this issue. As it turns out the virtual center SSO bug was preventing the needed communication. The error itslef is discussed in this vmware thread. Exception thrown by SsoUtil: SSO admin service ... | VMware Communities 

This issue can show up in vCenter 6.0u1 and u1. The fix will come out in the next patch for vCenter server.

As an immediate workaround you can reboot the psc or vcenter and immediately re-run the failed tasks.

306 Posts

October 18th, 2016 00:00

Hi Blake,

Is there any more info under "Show log" button? It should tell you in more details which step exactly failed.

Cheers,

Pawel

October 18th, 2016 11:00

Unfortunately the logs in the virtual center wizzard are lacking. Ideally it would give out some details of service port and IPs involved in the communication. Here are some additional logs but they seem to just list more errors related to the initial one I posted.

node 1

Completed: Deploy VM ScaleIO-10.0.0.42

Completed: Deploy VM ScaleIO-10.0.0.41-GW

Completed: Perform initial configuration for VM: 10.0.0.42

Completed: Perform initial configuration for VM: 10.0.0.41

Completed: Install ScaleIO LIA module

Completed: Install ScaleIO MASTER_MDM module

Completed: Add MASTER_MDM to MDM cluster

Completed: Install ScaleIO SDS module

Completed: Install ScaleIO RFCACHE module

Completed: Install ScaleIO INSTALLATION_MANAGER module

Failed: Configure SDC driver on ESX (The SDC cannot communicate with the MDM cluster. Verify vmkernel and/or portgroup settings. )

Completed: Create RDM ScaleIO-RDM-737434904 on datastore esxi-001-boot

Completed: Create RDM ScaleIO-RDM-737434905 on datastore esxi-001-boot

Completed: Create RDM ScaleIO-RDM-737434906 on datastore esxi-001-boot

Completed: Add SDS device ScaleIO-2bf45d18 to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d19 to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d1a to Storage Pool Spool

node 2

Completed: Deploy VM ScaleIO-10.0.0.43

Completed: Perform initial configuration for VM: 10.0.0.43

Completed: Install ScaleIO LIA module

Completed: Add SLAVE_MDM to MDM cluster

Completed: Install ScaleIO SDS module

Completed: Install ScaleIO RFCACHE module

Failed: Configure SDC driver on ESX (The SDC cannot communicate with the MDM cluster. Verify vmkernel and/or portgroup settings. )

Completed: Create RDM ScaleIO-RDM-737434907 on datastore esxi-002-boot

Completed: Create RDM ScaleIO-RDM-737434908 on datastore esxi-002-boot

Completed: Create RDM ScaleIO-RDM-737434909 on datastore esxi-002-boot

Completed: Add SDS device ScaleIO-2bf45d1b to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d1c to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d1d to Storage Pool Spool

node 3

Completed: Deploy VM ScaleIO-10.0.0.44

Completed: Perform initial configuration for VM: 10.0.0.44

Completed: Install ScaleIO LIA module

Completed: Add TB to MDM cluster

Completed: Install ScaleIO SDS module

Completed: Install ScaleIO RFCACHE module

Failed: Configure SDC driver on ESX (The SDC cannot communicate with the MDM cluster. Verify vmkernel and/or portgroup settings. )

Completed: Create RDM ScaleIO-RDM-737434901 on datastore esxi-003-boot

Completed: Create RDM ScaleIO-RDM-737434902 on datastore esxi-003-boot

Completed: Create RDM ScaleIO-RDM-737434903 on datastore esxi-003-boot

Completed: Add SDS device ScaleIO-2bf45d15 to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d16 to Storage Pool Spool

Completed: Add SDS device ScaleIO-2bf45d17 to Storage Pool Spool

306 Posts

October 19th, 2016 01:00

Hi Blake,

I am wondering if you are not experiencing the problem described under SCI-12873 in the ScaleIO Release Notes... it isn't a 5 node cluster from what I see, but I guess it's still worth a shot - can you simply please try to click on Continue Deployment and see if that helps?

Thanks!

Pawel

October 19th, 2016 10:00

Clicking continue just results in the exact same errors. Really just looking for some insight into exactly what the script is doing at the point of the error? 

306 Posts

October 20th, 2016 07:00

Hi,

Did you check the Virgo logs on the vSphere Web Client? There should be some more details.

Pawel

October 21st, 2016 15:00

I have reviewed these logs. Seeing an sso issue on vcenter and just more generic failures from the SDC configuration tasks. Will look at some solutions from VMware on sso issue but I suspect that is separate from the failures at this point.

Logs--> scaleIO logs · GitHub

306 Posts

October 27th, 2016 03:00

Hice one, thank you for sharing!

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