Secure Connect Gateway

Last reply by 06-13-2022 Solved
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2 Bronze
2 Bronze
2576

Adding Unity Device to Secure Connnect Gateway

Hi,

When trying to add a Unity into SCG it errors out?

The matrix shows you can add a single device [Page 8] https://dl.dell.com/content/docu105640_secure-connect-gateway-5-00-00-xy-virtual-edition-support-mat...

It also has a table that states that Unity can't be added via the GUI [Page 10]. Am, so why have the option in the GUI for Unity if it can't be added - at least have a description of how to add it?

User guide just states "For steps to configure the device, see the device-specific documentation"?

stusken_0-1631754205721.png

Hope someone can point me in the right direction

Regards

 

Solution (1)

Accepted Solutions
Community Manager
2540

Hello @stusken

The “Secure Remote Services Requirements and Configuration" document can be found in https://solveonline.emc.com/solve/home -> Dell EMC Unity (or Dell EMC Unity XT) -> Connectivity. (this requires using your account login)

This document is still valid for Secure Connect Gateway.

Direct download link for the document https://dl.dell.com/content/docu69327_dell-emc-unity-family-secure-remote-services-requirements-and-...

I hope you find this useful and please get back to us if you have any further questions.

Menna Sobieh

Communities Program Manager
Social Media and Community Professional
Dell Technologies | Digital Services Delivery

#Iwork4Dell

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Replies (3)
Community Manager
2541

Hello @stusken

The “Secure Remote Services Requirements and Configuration" document can be found in https://solveonline.emc.com/solve/home -> Dell EMC Unity (or Dell EMC Unity XT) -> Connectivity. (this requires using your account login)

This document is still valid for Secure Connect Gateway.

Direct download link for the document https://dl.dell.com/content/docu69327_dell-emc-unity-family-secure-remote-services-requirements-and-...

I hope you find this useful and please get back to us if you have any further questions.

Menna Sobieh

Communities Program Manager
Social Media and Community Professional
Dell Technologies | Digital Services Delivery

#Iwork4Dell

1416

Perfect Solution.  We had the same issue, and after following this , it worked like a charm.

Gracias.

2 Jasper
2 Jasper
1189

I agree, I've found this also with Powerstore arrays. Why would DELL EMC include these as options in the GUI if you can't use them? Seems very odd from a design perspective.

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