can you try to reset the idrac like in this document?
Please, can you same some more info about your error? Versions, firmware, error message and the troubleshooting steps you ahve already followed?
I have the same issue, the iDRAC Firmware version is 5.10.30.00. I can access the iDRAC using the same credentials but from Secure Connect Gateway it gives me the error
We could not complete device discovery.
Did you try restarting iDRAC (hard reset) and also removed and re-added the iDRAC in secure connect. Is it only happening in one server? You might need to update this one mannualy.
Hi, please have a look at this let us know if you still have a question.
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Same issue here.
All Servers are well connected to Open Manage and there is only a Connection from SCG to OpenManage to get the Servers imported to SCG.
Result is that SCG is able to import the machines from OpenManage (you can see the Device Names and Specs) but is unable to Connect to any of them. SAE-020400