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CTTO

3 Posts

2556

November 26th, 2014 07:00

Differences and which version should be installed?

Good day to all, I was wondering if anybody can shed some light regarding how the following versions differ from each other, when/where to use them, what should be installed as a best practice.

  • EMC Secure Remote Services (ESRS) Gateway
  • EMC Secure Remote Services (ESRS) single product
  • EMC Secure Remote Services (ESRS) IP Client
  • EMC Secure Remote Services (ESRS) Virtual Edition

Same thing with the PM, what is the difference between these two and what version goes with the above mentioned ESRS products.

  • Secure Remote Services Policy Manager 6.6
  • Secure Remote Services Policy Manager 2.X

I'd hate to continue to install the 2.X ESRS GW knowing that it iwll reach its EOL cycle.

Thank  you so much !!!

Manabu_Ito

94 Posts

November 27th, 2014 09:00

hello, please find below table.

ESRS solutions ESRS Soultions Support product System Requirement Redundant (High Availabiility) Best practice case
EMC Secure Remote Services (ESRS) Gateway ESRS v2 Gateway All the EMC storages(except for CTA) IA server required (Windows, Linux or Cent OS) supported
  • Multiple storages deployed.(VMAX, VNX, Switch, DataDomain, Avamar...etc)
  • High availability requested.
EMC Secure Remote Services (ESRS) single product ESRS device Client VNX block/File/Unified, VNXe, VMAX, XtreamIO

No server required.

 not supported
(VNX Dual CS supports high availability)
  • Only 1 or 2 VNX deployed case
    (no other devices).
  • cannot prepare additonal server due to some concerns.
ESRS IP Client for VNX VNX, AX4, CLARiiON Windows server required
(NOT supported for Linux)		 Not supported
  • VNX or CLARiiON deployed case because old VNX block does not support email home via storage processor.
  • VNX Gen1 (5.32.000.5.215) and Gen2 (05.33.000.5.074) and later supports ESRS v2 or v3 monitored.
EMC Secure Remote Services (ESRS) Virtual Edition ESRS v3 Gateway
(next gen for ESRS v2)		 same as ESRS v2
(ESRS v3 is next gen version)		 Only ESX or hyper-V volume requried because OS image and ESRS software are both provided with OVF template. supported

same as ESRS v2

Policy Manager 2.x is previous version for policy manager so please leverage Policy Manager 6.6 and also both PM version has compatibility for all the ESRS solutions above (ESRS v2, v3(VE), IP Client for VNX, device client).

Customer does not require IA OS for ESRS VE while Policy manager is optional software in order to audit EMC access and manage remote access from EMC and VE does not support co-located Policy Manager on ESRS VE server.

Please see follow the step below and find your smilar case as customer requested.

1. Deployed device: Multiple storages (VMAX, Connectirx, DataDomain,...etc)

--> ESRS GW(v2 or v3).

  • If customer requests us to configure ESRS on phsical server, please leverage ESRS v2. Please be noted that ESRS v2 is not recommend because EOL date will be coming.

2. Deployed device: VNX only.

-->3 solutions (ESRS IP Client for VNX, ESRS GW(v3) or device client).

  • HA ESRS requreid-->ESRS GW(v3)
  • No Additonal server-->Device Client
  • VNX and also CLARiiON monitored required-->ESRS IP Cleint for VNX

3. Deployed device: Only device client device (VNXe, VMAX or XtreamIO).

-->2 solutions (ESRS GW or Device client)

  • HA ESRS requreid-->ESRS GW(v3)
  • Not want to prepare additonal server-->Device Client.

Again, both PM2.x and ESRS GW(v2) are previous version so please leveage ESRS v3 (VE), Policy Manager 6.6, ESRS IP Client for VNX and device client.

dynamox

1 Rookie

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20.4K Posts

November 27th, 2014 09:00

Mana.ix wrote:

Please see follow the step below and find your smilar case as customer requested.

1. Deployed device: Multiple storages (VMAX, Connectirx, DataDomain,...etc)

--> ESRS GW(v2 or v3).

  • If customer requests us to configure ESRS on phsical server, please leverage ESRS v2. Please be noted that ESRS v2 is not recommend because EOL date will be coming.

do you have a date when EOL will be announced ?

Manabu_Ito

94 Posts

November 27th, 2014 17:00

Hello, No announced for ESRS v2 EOL.

please see EMC online support (https://support.emc.com), which shows service life for the product.

ESRS_EOL.png

BChused

69 Posts

December 4th, 2014 10:00

CTTO - if you tell me a little about your environment, I can offer a recommendation. Generally speaking, unless you have one or two VNX or VNXe arrays, ESRS v3 is the way to go (if you've got a virtual environment). New products will not be backwards compatible with other ESRS versions and this option (ESRS v3) is receiving a lot of attention internally as the basis to build new proactive services.

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