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FrankMS
1 Nickel

Re: ESRS 3.06 esrshttpdlistener keeps stopping

The solution depends on the cause. There are two common causes that I know of:

- ESRS VE not connected to the EMC enterprise servers. The underlying connection issue needs to be resolved. Check on the Dashboard in the GUI if ESRS VE is connected, there should be an indicator in the top right corner of the GUI

- duplicate lines in the /etc/hosts file. If you have two lines containing the same IP and the hostname, the listener will not start. Remove one of the lines and try to start the service if this is the case

If it is none of these you will need to open a SR and get ESRS support or a SME from the FSS community involved.

Regards

Frank

zjp1
1 Copper

Re: ESRS 3.06 esrshttpdlistener keeps stopping

hi FrankMS,

   thanks a lot, the issue was solved by deleted the duplicated lines in the /etc/hosts, wonderful!

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cergio
1 Nickel

Re: ESRS 3.06 esrshttpdlistener keeps stopping

Check DNS setting using the command YaST2, valid dns server need to resolve esrs server names. This worked for me.

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