ESRS - unable to create agent service

Thanks Ben - I'll try that

Hi Seth -- I've asked a few people internally and the consensus is that you should open a service request. Since this is the ESRS configuration that is embedded directly in the VNX control station, please make sure the service request is opened with the VNX product team and not the ESRS team that supports the Gateway configuration. Please let me know if you have any additional questions, thanks.

Hello Sethj; in regards to Agent not running, When provisioning a Control Station the preferred method is through the GUI.

See KB emc319455  Provisioning VNX File / Unified ESRS Device client on a Control Station fails with ERROR : 2733."  This is a support / CE solution, If you are a customer contact the Unified VNX File support and mention the knowledgebase solution It may be that  the /etc/esrs2client.conf file is  missing. (check your location  (

$ ls -al /etc/esrs2client.conf) if missing

I hope this answers your question, again, if not contact the VNX Product team.

Cal

ESRS VE installation  error - any solution please

You need to log in to the Control Station directly as root.... if you log in as nasadmin first and then su to root then you will still have this issue.