DFM certification for Cisco CGR 1240 device

Hi Neelima,

Without a snap of the device in question I cannot test the field certification.

Can you please try the following and let me know how it goes:

# Cisco 2010 Connected Grid Router

.1.3.6.1.4.1.9.1.1559 {

    TYPE = Router

    VENDOR = Cisco

    MODEL = ciscoCGR1240K9

    CERTIFICATION = TEMPLATE

    CONT = Cisco-Entity

    NEIGHBOR = Cisco-Cdp

    HEALTH = Cisco-Router

INSTRUMENTATION:

    Environment                         = CiscoEnvMon:DeviceID

    CPU/Memory                          = CiscoRouter:DeviceID

    Card-Fault                          = CiscoEntityFRU:DeviceID

    Interface-Fault                     = MIB2

    Interface-Performance               = CiscoRouter

    Interface-Ethernet-Performance      = CiscoRouter_Ethernet

}

Kind Regards,

Paul

Hi Paul,

Could you please update on this.

Thanks&Regards,

Neelima

Hi Neelima,

I made more changes to the certifcation than just the CERTIFICATION = TEMPLATE line, did you import all of it?

By SNAP I meant an SNMP walk of the device. Please see KB article below for details how how to generate the SNMPWalk files:

https://support.emc.com/kb/49676

Please upload all three files created.

Finally, as this device is not offically supported, this certification attempt is best effort only.

Thanks,

Kind Regards,

Paul O'Rourke

Hi Paul,

Thanks for your response.

I imported all changes of your certification and still DFM is discovering only the Power Supply component alone.

Below link contains the attachments for CGR 1240 Device .walk,.mimic and .snap files.

http://wikicentral.cisco.com/display/PROJECT/CGR+1240+Device+SNMP+walk+files

Thanks&Regards,

Neelima.

Hi Paul,

Could you please let us know what can be the estimated ETA date for this issue.Actually in our LMS project we need to provide Day-1 support for this CGR 1240 device in Fault Management application and we need to post the supported device packages in Cisco.com.

Thanks in advance.

Regards,

Neelima.

Hi Neelima,

I do not have access to the above link to download the snap, mimic and walk files.

Can you please provide them here?

Also, please note we are attempting to provide a field certification for this issue. Field certifications provide temporary relief and are best effort only.

The certification team provide official certifications.

If you wish to get an official certification, please open an SR and attach the snap, mimic and walk files for this device.

Thanks,

Kind Regards,

Paul O'Rourke

Hi Paul,

Thanks for your reply.

Sorry for sharing the internal thread.

Adding the links where the .walk,.mimic and .snap files of CGR 1240 device can be downloaded.

https://community.emc.com/docs/DOC-33945

https://community.emc.com/docs/DOC-33947

https://community.emc.com/docs/DOC-33948

Thanks&Regards,

Neelima.

Hi Neelima,

Sorry for the delay getting back to you regarding this post.

Can you please check the following field certification and let me know it it provides both the temperature sensor and power supply information?  I do not have your DFM version details to confirm here.

# Cisco 1240 Connected Grid Router

.1.3.6.1.4.1.9.1.1559 {

    TYPE = Router

    VENDOR = Cisco

    MODEL = ciscoCGR1240K9

    CERTIFICATION = TEMPLATE

    CONT = Cisco-EntityFRU

    NEIGHBOR = Cisco-Cdp

    HEALTH = Cisco-MDS

INSTRUMENTATION:

    Environment                         = CiscoEnvMon:DeviceID

    CPU/Memory                          = CiscoRouter:DeviceID

    Card-Fault                          = CiscoEntityFRU

    Interface-Fault                     = MIB2

    Interface-Performance               = CiscoRouter

    Interface-Ethernet-Performance      = CiscoRouter_Ethernet

}

Thanks,

Paul

Hi Paul,

Thanks for your response.

We tried with the above certification provided in the above thread and with this certification DFM is able to discover both power supply and temperature sensor components.

But now Memory component is missing in Detailed Device View page.

Attaching the screen shot for the same

Also i verified in cisco-mds-health.asl file they are creating the memory using below logic

ENTITY_MEMORY {

    local memoryIndex;

    local memoryUtilization;

    cseSysMemoryUtilizationOID "." memoryIndex:integer fs memoryUtilization:integer fs

} do {

    if (DEBUG) {

        print(me.": MEMORY: ".nodeObj->DisplayName);

        print("    .1.3.6.1.4.1.9.9.305.1.1.2.[".memoryIndex."] = ".

          memoryUtilization);

    }

    memObj = nodeObj->makeMemory(string(memoryIndex));

    undef(historyTable[memObj->Name])?IGNORE;

}

And 1.3.6.1.4.1.9.9.305 oid represents "ciscoSystemExtMIB" mib and for this CGR 1240 device there is no support available for this particular mib.

Please help on this.

Regards,

Neelima.

Hi Neelima,

As mentioned previously, this device is not officially supported, so this attempt to create a field certification is best effort only. As we have been unable to get all elements discovered and monitored correctly by using various combinations of drivers in the field certification, you will need to open a request to get this device officially supported.

Please see KB article below for details on how you can open a TASC request with the certification team (without opening an SR):

https://support.emc.com/kb/16111

Alternatively, you can open an SR and we will open the TASC request for you.

Thanks,

Kind Regards,

Paul O'Rourke